Zekelman Industries
Wheatland Tube in Rochelle, IL is seeking a Customer Service Representative.
Working with the electrical agent network and handling all aspects of customer service from inquiry/quote to the placement of order through shipment to the customer.
Let’s make it EZ:
- Competitive salary
- Exceptional benefits – medical, vision, dental
- Work from home policy for eligible employees
- Paid time off
- 401(k) with generous company match and immediate vesting
- Annual bonus/ incentive programs
- Tuition reimbursement
Nature and Scope:
- Prepare, and process orders for electrical conduit and fittings. Receive orders, check for accuracy and transmit orders to appropriate mill based on availability of product and geographic location.
- Work with Shipping and Traffic department personnel to meet customer shipping requirements.
- Work closely with agent warehouse personnel regarding paperwork and orders.
- Expedite orders and advise delivery time and product availability.
- Resolve problems that arise on orders and shipments.
- Work with Regional Manager and Sales Representatives as necessary in handling customer requirements for House accounts.
- Assist Customer Service Manager as required and provide back-up for other customer service representatives.
- Minimum travel may be required (
Check out the full Job Description and our Website here:
https://careers-zekelman.icims.com/jobs/3264/customer-service-representative/job?mode=view&mobile=false&width=725&height=500&bga=true&needsRedirect=false&jan1offset=-360&jun1offset=-300
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Paid time off
- Tuition reimbursement
- Vision insurance
Schedule:
- Monday to Friday
Supplemental Pay:
- Bonus pay
Ability to commute/relocate:
- Rochelle, IL: Reliably commute or planning to relocate before starting work (Preferred)
Education:
- Associate (Preferred)
Work Location: One location