Zekelman Industries Looking for Customer Service Representative at Rochelle, IL

  • Anywhere

Zekelman Industries

Wheatland Tube in Rochelle, IL is seeking a Customer Service Representative.

Working with the electrical agent network and handling all aspects of customer service from inquiry/quote to the placement of order through shipment to the customer.

Let’s make it EZ:

  • Competitive salary
  • Exceptional benefits – medical, vision, dental
  • Work from home policy for eligible employees
  • Paid time off
  • 401(k) with generous company match and immediate vesting
  • Annual bonus/ incentive programs
  • Tuition reimbursement

Nature and Scope:

  • Prepare, and process orders for electrical conduit and fittings. Receive orders, check for accuracy and transmit orders to appropriate mill based on availability of product and geographic location.
  • Work with Shipping and Traffic department personnel to meet customer shipping requirements.
  • Work closely with agent warehouse personnel regarding paperwork and orders.
  • Expedite orders and advise delivery time and product availability.
  • Resolve problems that arise on orders and shipments.
  • Work with Regional Manager and Sales Representatives as necessary in handling customer requirements for House accounts.
  • Assist Customer Service Manager as required and provide back-up for other customer service representatives.
  • Minimum travel may be required (

Check out the full Job Description and our Website here:

https://careers-zekelman.icims.com/jobs/3264/customer-service-representative/job?mode=view&mobile=false&width=725&height=500&bga=true&needsRedirect=false&jan1offset=-360&jun1offset=-300

Job Type: Full-time

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Paid time off
  • Tuition reimbursement
  • Vision insurance

Schedule:

  • Monday to Friday

Supplemental Pay:

  • Bonus pay

Ability to commute/relocate:

  • Rochelle, IL: Reliably commute or planning to relocate before starting work (Preferred)

Education:

  • Associate (Preferred)

Work Location: One location

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