Webstaurant Store, Inc.
Who we are:
The WebstaurantStore is the leading e-commerce website to meet the purchasing needs of food service professional worldwide. WebstaurantStore, a Clark Associates company, is looking for proactive, detail-oriented candidates to join our growing company as a Logistics Specialist on our Outbound Transportation Team within our Logistics Department. The Logistics Specialist role focuses on finding creative solutions for our day-to-day needs along with process improvements to keep up with our rapid growth. This role plays a key part in growing our business to support our customers to run their business more efficiently and profitably.
About the Position:
We are looking for candidates to join our team as entry-level candidates to start in our Logistics Specialist position who aspire to have the opportunity to eventually hold a leadership position. As we continue to see rapid growth, we need people who are willing to learn the business from the ground up and then would be interested in applying for a leadership role. We believe this is critical to being prepared to problem solve and successfully act as a leader on a team within a growing company. Our hope would be to find a candidate who would then fill a leadership position within the first 1-2 years of employment. We offer various growth paths as well as individual job crafting. Individuals could potentially fill a formal leadership position as needed by the team or grow as a leader within the team in the day-to-day role.
As a Logistics Specialist you will:
- Make and execute decisions regarding delivery needs of customer orders
- Manage relationships with transportation providers, vendors, Customer Service, and others to help resolve shipping issues
- Proactively problem solve and communicate with appropriate departments when product or customer service issues arise
- Follow up on order and shipping errors to ensure accuracy and customer satisfaction
- Monitor key department metrics, including profitability, to identify opportunities for team improvement
- Collaborate with others in Logistics and Order Optimization to ensure fast processing of orders
- Evaluate current processes and suggest any appropriate improvements to increase efficiency and better the customer experience
- Investigate processing as well as customer problems and provide strategic solutions
Potential Responsibilities:
- Achieve high-performance standards while coaching, onboarding, and developing employees on best practices of our business
- Analyze opportunities for growth, cutting costs, improving efficiencies, and streamlining the processing of an order
- Continually improve productivity targets and process improvements
We are looking for driven, motivated candidates who are:
- Detail-oriented
- Adept at communicating effectively to a variety of audiences
- Able to prioritize and balance multiple responsibilities
- Able to work autonomously to take initiative and ownership of complex problems to find creative solutions
- Able to think like an entrepreneur
- Willing to question the status quo and have a drive for process improvement
- Able to leverage data to support proposed solutions
- Able to balance desired business and customer outcomes
- A team player who wants to contribute to a thriving culture
- Able to flourish in a fast-paced, changing environment
- Computer literate
- A college degree is preferred but not required. Additionally, past industry experience is helpful but not required for this role.
What we have to offer:
- Structured On The Job Training
- New Hire Training program with dedicated coaches to teach?company history, culture, and systems/processes
- Continued Professional Development
- In-office Food Service Industry Trainings by Vendors and Product Experts
- Opportunities for Growth
- Competitive compensation
- Comprehensive Benefits Package, including:
- Starting Package of 15 Days Paid Time Off (PTO)
- Medical/Dental/Vision
- 401k with Company Match
- Student Loan Reimbursement Program
- Wellness Initiatives
- Gym Reimbursement
- A focus on Work/Life balance, workplace inclusion, and community involvement
- State of the art on-site fitness center
- Dog-Friendly Office
- A steady stream of coffee, drinks, and snacks
If you’re ready for a challenge and have the ambition to succeed in a fast-paced, growing industry, we’d love to discuss the Logistics Leadership Trainee position with you! To apply, submit your resume online today. Please include a cover letter.
