VDart Inc is the leading global provider of digital solutions, products and talent management company providing digital technology solutions in Automotive, Manufacturing, Energy & Utilities and Healthcare Industries. Led by a strong global team located across 10 countries including USA, Canada, Mexico, Brazil, UK, Japan, Australia & India. We are currently accepting applications from staffing firms for our Preferred Partner Program, where we align niche staffing firms with specific verticals based on their strengths.
Role: Service Desk Technician / Tech Support
Location: Farmington, MI (Remote)
Pay Rate: $25/hr to $27/hr
Start Date – Immediate next week upon BGC clearance
Top required Skills: Service Desk/ Tech support, Troubleshooting, PBX Administration Avaya or similar
Infosys is seeking a skilled, dedicated and proactive Technical Process Specialist with strong interpersonal and technical skills to operate in an enterprise. The candidate will be part of 1st level technical support. Provide service restoration, fulfillment of service request and advice to users ensuring the maximum availability, performance and utilization of knowledge and information systems. Follow a systematic, disciplined and analytical approach to problem solving to meet set standards and agreed procedures. Executes transactions as per prescribed timelines.
Provide 1st measure analysis of issues and inputs for problem management. Leverages best effort method for issue resolution through cross functional coordination and support team lead in training, reviews, and escalation handling.
Job Type: Full-time
Salary: $25.00 – $28.00 per hour
Work Location: Remote