Treble Branding
We are looking for a capable and friendly Front Office Assistant to work at our reception area. In this role, your duties will include answering incoming calls, scheduling appointments, and welcoming visitors. You may also be required to order office supplies..Problem-solving comes naturally to customer care specialists. They are confident at troubleshooting and investigate if they don’t have enough information to resolve customer complaints. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.
Responsibilities
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Reporting to management and performing administrative duties.
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Answering telephone calls, as well as screening and forwarding calls. -
Scheduling and confirming appointments, meetings, and events. -
Welcoming and assisting visitors in a friendly and professional manner. -
Handling basic inquiries and sorting mail. -
Copying, scanning, and filing documents. -
Monitoring office supplies and ordering replacements. -
Keeping the reception area tidy and observing professional etiquette.
Skills
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Formal qualification in office administration, secretarial work, or related training.
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Exceptional ability to create a welcoming environment. -
Experience in answering and screening calls, as well as scheduling appointments. -
Ability to observe business etiquette and maintain a professional appearance. -
Proficiency in appointments scheduling and call forwarding systems, such as Resource Guru and AVOXI. -
Experience working with word processing, spreadsheets, and emails, including Microsoft Word, Excel, and Outlook Express. -
Working knowledge of printers, copiers, scanners, and fax machines.
Job Type: Full-time
Pay: $22.00 – $26.00 per hour
Benefits:
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
Schedule:
- Day shift
- Monday to Friday
- Weekend availability
Supplemental Pay:
- Bonus pay
- Signing bonus
Ability to commute/relocate:
- Chicago, IL 60606: Reliably commute or planning to relocate before starting work (Preferred)
Education:
- High school or equivalent (Preferred)
Work Location: One location