Tek Wissen Looking for Claims Customer Service Rep at Philadelphia, PA

  • Anywhere

Tek Wissen

The main function of the WC Unit Stat Specialist is to ensure timely, complete, accurate processing and submission of unit reports to the Rating Bureau.

Job Responsibilities:

  • Gather information from the Rating Bureau website and compare to the unit stat data contained in our Unit Stat system.
  • Verify and update any applicable experience mods factor, audited payroll data

and class codes for losses before submission of unit reports to the bureau.

  • Ensure that all documentation is complete, accurate, and complies with company procedures and reporting guidelines.
  • Establish, maintain, and update files, databases, records, and other documents

for recurring internal reports.

  • Contact and communicate with internal customers on an as needed basis such as OGC(Office of General Counsel), Underwriting, Premium Audit and the

Claims Department by telephone or e-mail.

  • Contact and communicate with Rating Bureau CHUBB contact person on an as needed basis.
  • Will be trained on the basic unit stat processes and procedures.
  • Will be trained on the Unit Stat System.

Skills:

  • Professional written and verbal communication skills
  • Strong attention to detail.
  • Ability to handle multiple tasks with frequent interruptions.
  • Basic computer skills including Microsoft Office.

Education/Experience:

  • High school diploma or GED required.

Job Type: Full-time

Pay: $22.00 – $24.00 per hour

Schedule:

  • Monday to Friday

Experience:

  • Claims: 1 year (Preferred)
  • Customer service: 1 year (Preferred)

Work Location: One location

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