Tee Time Lawn Care Looking for Customer Service Representative at Joliet, IL

  • Anywhere

Tee Time Lawn Care

Tee Time Lawn Care is a local Lawn Care services company. We maintain offices in Plainfield, O’Fallon IL and Davenport IA.

We are looking to hire a Customer Service Representative at our Plainfield location. Experience is Required! This job includes: Customer Support, occasional sales, customer service, call center, etc.

Customer Service Representative responsibilities include:

  • Maintaining a positive, empathetic and professional attitude toward customers at all times.
  • Responding promptly to customer inquiries.
  • Communicating with customers through various channels.
  • Acknowledging and resolving customer complaints.
  • Knowing our products inside and out so that you can answer questions.
  • Keeping records of customer interactions, transactions, comments and complaints.
  • Communicating and coordinating with colleagues as necessary.
  • Providing feedback on the efficiency of the customer service process.
  • Ensure customer satisfaction and provide professional customer support.
  • Bookkeeping tasks

Requirements:

  • High school diploma, general education degree or equivalent.
  • Ability to stay calm when customers are stressed or upset.
  • Comfortable using computers.
  • Experience working with customer support.

Benefits:

  • Competitive salary
  • PTO
  • Holiday pay
  • Health, Dental and Vision Insurance benefits
  • 401k and 401k matching benefits

Job Type: Full-time

Pay: $16.00 – $20.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Vision insurance

Schedule:

  • 8 hour shift

Supplemental Pay:

  • Bonus pay
  • Commission pay

Education:

  • High school or equivalent (Preferred)

Experience:

  • Customer service: 3 years (Preferred)

License/Certification:

  • Driver (Required)

Work Location: Multiple Locations

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