Tee Time Lawn Care
Tee Time Lawn Care is a local Lawn Care services company. We maintain offices in Plainfield, O’Fallon IL and Davenport IA.
We are looking to hire a Customer Service Representative at our Plainfield location. Experience is Required! This job includes: Customer Support, occasional sales, customer service, call center, etc.
Customer Service Representative responsibilities include:
- Maintaining a positive, empathetic and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Keeping records of customer interactions, transactions, comments and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Ensure customer satisfaction and provide professional customer support.
- Bookkeeping tasks
Requirements:
- High school diploma, general education degree or equivalent.
- Ability to stay calm when customers are stressed or upset.
- Comfortable using computers.
- Experience working with customer support.
Benefits:
- Competitive salary
- PTO
- Holiday pay
- Health, Dental and Vision Insurance benefits
- 401k and 401k matching benefits
Job Type: Full-time
Pay: $16.00 – $20.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
Supplemental Pay:
- Bonus pay
- Commission pay
Education:
- High school or equivalent (Preferred)
Experience:
- Customer service: 3 years (Preferred)
License/Certification:
- Driver (Required)
Work Location: Multiple Locations