Sumeru Global Technologies Private Limited
Position : Field service/Desktop support
Duration : Fulltime
Location : Richardson, Texas
Job Description :
- Three to four (3-4) years’ experience providing IT Infrastructure field support which includes troubleshooting hardware, software, operating system issues and problems and fixing the issues without impacting / violating the hardware warranty or customer security compliance requirements.
- Hands on experience in installing, troubleshooting and fixing desktops, printers, laptop and other computer peripherals hardware problems as well as desktop applications.
- Basic knowledge of enterprise LAN and WAN setups and concepts. Ability to perform smart hand activity under instruction-based activities at sites.
- Ability to lift / move computer equipment weighing up to 50Lbs.
- Skilled in desk side support and PC break/fix including basic administration of Windows O/S.
- Experience with Anti-spyware and Anti-virus software.
- Some usage Knowledge of TCP/IP networking, DNS, DHCP, VPN, and RDP.
- Smart hand support for peripheral and networking hardware, including, but not limited to monitors, keyboards, mice, printers, fax machines, scanners, routers, wireless routers, switches, firewalls, racks, cabinets, multi-port data termination panels all under ‘Smart Hands’ capability.
- Ability to troubleshoot issues with systems and networks using good deductive reasoning skills.
- Good written and oral communications skills with clients and management as well as people skills.
- Ability to work with deadlines and complete tasks on-time.
- Preferably with an Associate’s Degree in Electronics and CompTIA A+ Certification.
Job Types: Full-time, Contract
Salary: $50,000.00 – $55,000.00 per year
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
COVID-19 considerations:
Need fully Vaccinated
Ability to commute/relocate:
- Richardson, TX 20146: Reliably commute or planning to relocate before starting work (Preferred)
Education:
- High school or equivalent (Preferred)
Experience:
- Desktop support: 2 years (Preferred)
- Computer hardware: 1 year (Preferred)
- Computer networking: 1 year (Preferred)
Work Location: One location
Speak with the employer
+91 7697747674
