State of Montana Looking for Operation Support Technician at Helena, MT

  • Anywhere

State of Montana

Why you should keep reading and consider working for the Department of Administration.
We know you have other work options, but we ask you to consider working with us at the State of Montana Department of Administration. Our foundation of success is having effective working relationships, built on mutual trust and respect. We will challenge you to be the best you can be and will work hard to provide a work environment that allows you to succeed.
(You can learn more about us here.)

What is this career opportunity?
We are looking for an individual to work in the General Services Division’s (GSD) main office in the hub of their operations. Do you thrive being at the center of a business’s activities in a fast paced, support oriented role? Are you able to be productive in a busy environment with regular interruptions? Do you go above and beyond to provide professional customer service? You would be the first point of contact for GSD customers and be responsible for answering the phone, assisting walk-in’s, dispatching for rapid response situations, the Work Order process/workflow, and Access Control/ State ID system administration. You would provide data entry, management of the databases, data quality control review, assist with technical work, write procedures, and provide user support of the systems. You would also provide general administrative support to the Capitol Facilities Management Bureau, as well as managing ancillary services such as the flag program.
(You can learn more about the Department of Administration’s General Services Division here.)

Qualifications:


What are we looking for?

Education and Experience:

  • 2 years of secondary education in business, information technology or related field; AND
  • 2 years’ experience in an office environment; OR
  • Alternate combinations of education and experience will be considered on a case-by-case basis.

Competencies:
Ability to:

  • Deliver excellent customer service
  • Operate with confidentiality and integrity
  • Work independently and collaboratively
  • Pay strong attention to detail
  • Establish and fosters relationships with peers, customers, and management
  • Be flexible to a changing environment and work responsibilities.
  • Identify problems, emerging issues and trends, and establish strategies to address them
  • Recognize the importance of safety in the workplace, follow safety rules, practice safe work habits, utilize appropriate safety equipment and report unsafe conditions.

Does this sound like you?
Please tell us how and why by submitting your resume, cover letter, and three professional business references. (Please Note: You do not need to complete the “work experience” or the “education & certifications” portion of the application process in our recruiting system. You only need to upload the requested documentation.)

What can you expect from us in return for your hard work?

  • Look here to see the additional benefits! They include:
    • Work/life Balance
    • Health Coverage
    • Retirement plans
    • Paid Vacation and Sick Leave and Holidays
    • And more…
  • Public Service Loan Forgiveness (PSLF) – Employment with the State of Montana may qualify you to receive student loan forgiveness under the PSLF. Look here to learn more and see if you may qualify!

Other important information to be aware of.

  • This position requires the successful completion of a criminal background check, and a valid Montana driver’s license.
  • Only online applications are accepted. By applying online, you are able to receive updates and monitor the status of your application.
Applicant Pool Statement
: If another department vacancy occurs in this job title within six months, the same applicant pool may be used for the selection.

Training Assignment
: This agency may use a training assignment. Employees in training assignments may be paid below the base pay established by the agency pay rules. Conditions of the training assignment will be stated in writing at the time of hire.


Job
: Office/Administrative/Clerical

Salary: $ 17.00 – 19.00 Hourly

Benefits Package Eligibility
: Health Insurance, Paid Leave & Holidays, Retirement Plan


Number of Openings
: 1

Employee Status
: Regular

Schedule
: Full-Time

Shift
: Day Job

Travel
: No


Primary Location
: Helena


Agency
: Department of Administration

Union
: 000 – None

Bargaining Unit
: 000 – None


Posting Date
: Mar 25, 2022, 11:53:58 AM

Closing Date (based on your computer’s timezone): Apr 4, 2022, 12:59:00 AM

Required Application Materials
: Cover Letter, Resume, References


Contact Name
: Natasha Cook |
Contact Email
: [email protected] |
Contact Phone
:
406-444-3103
Upload your CV/resume or any other relevant file. Max. file size: 1 GB.


You can apply to this job and others using your online resume. Click the link below to submit your online resume and email your application to this employer.

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