SPECTRUM
JOB SUMMARY The Spectrum Senior Director of Regional SMB Sales is responsible for sales of Spectrum Business services to small and medium prospects via Charter’s business to business direct sales teams across a multi-state region. Develops and implements direct sales acquisition strategies by business segment; to maximize commercial market share and revenue growth in their region.
MAJOR DUTIES AND RESPONSIBILITIES
Actively and consistently support all efforts to simplify and enhance the client experience.
Actively and consistently support all efforts to simplify and enhance the customer experience.
Develop and execute a strategic territory sales plan by business segment to achieve targeted market share and revenue growth from direct sales for all commercial product lines within their Region.
Directly manage, coach, develop and motivate the teams of local Sales Managers/Account Executives, and Sales Directors as applicable to achieve team objectives.
Conduct ongoing territory analysis and sales forecasting and ensure appropriate funnel management is occurring in order to achieve regional sales objectives.
Produce monthly and quarterly new subscriber revenue forecasts; monitor key sales performance indicators and prepare analysis/strategy for ongoing performance improvement.
Maintain knowledge of regional competitive trends within markets and industries; recognize and address barriers to sales acquisition.
Possess an excellent knowledge of business products and services and pricing strategies, ensure Charter is positioned for growth within their territory by driving a strong sales culture including recognition, sales incentives and best practice sharing across the region.
Partner with other sales channel leaders to ensure maximum revenue growth is achieved in their region.
Establish and cultivate effective cross functional relationships with sales operations, service delivery, product, marketing and finance; pursue operational effectiveness in all areas.
Other duties as assigned by Sr. Leadership
REQUIRED QUALIFICATIONS
Skills/Abilities and Knowledge
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Ability to read, write, speak and understand English
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Outstanding leadership skills; a strategic business leader able to align with company’s culture and value
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Excellent communication and public speaking skills
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Ability to motivate others by goal setting, creating a team atmosphere and leading by example Strong ability to lead and guide decision making in business solutions
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Ability to work with others collaboratively to solve problems
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Strong level of commitment to customer satisfaction
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Proven success in managing P&L
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Proven success in a leadership role selling B2B
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Understand and be able to read financial statements
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Ability to manage multiple projects through difficulties
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Ability to manage and foster change
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Experience successfully managing multiple sales team/distribution channels geographically dispersed, including retail, direct and indirect
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Ability to use personal computer and software applications (ie word processing, spreadsheet, etc.)
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Telecom or Wireless experience is preferred
Education
Bachelor’s Degree in Business, Marketing, or similar or equivalent experience
Related Work Experience
10+ years: Field business to business sales management experience
7+ years: Management experience
WORKING CONDITIONS
Office environment
Travel minimum of 30%
Valid driver’s license, satisfactory driving record with company required standards
SCM805 2023-18562 2023
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