Presidential Worldwide Transportation
Customer Service Representative/Sales Specialist – Full-Time Position
Hours: Vary
Competitive pay
Presidential Worldwide Transportation is an established executive transportation provider and has been operating since 1985. Presidential is known throughout the country as one of the most elite luxury transportation providers in Colorado, consistently providing a reliable and superior product on every occasion. Our company culture is based on our core values of Safety, Integrity, Passion for Service Excellence, and Team Collaboration.
For this role, we are looking for a success-driven, self-motivated, meticulous, and positive person to join our customer service team who is looking to take our customer service and sales to the next level of professionalism and accuracy. In this role, you will apply your professional, enthusiastic approach to customer service to every task you perform. You will be called upon to use your excellent interpersonal, communication and relationship-building skills to increase revenue and future client opportunities. With your highly organized, attention-to-detail skill set, you will be part of an amazing team that is set to dominate the transportation industry. You will couple your can-do attitude with your drive to excel and thrive in a very fast-paced work environment.
Requirements: Minimum two (2) years experience in the customer service and sales industry. High school diploma required, college degree preferred. Must have a valid driver’s license and pass all security and background checks.
Required responsibilities:
– Must be able to book an average of 25 client reservations per day with 99% accuracy within 45 days
– Must be able to answer an average of 30 incoming reservation calls (avg. call length is 6 minutes) per day within 45 days
– Will establish, develop, and maintain business relationships with current and prospective customers to generate new business
– Must be able to multitask with prioritization to finish all assigned projects in a timely manner
– Must promote/sell/secure orders from existing and prospective customers through a relationship-based approach
– Must listen attentively, communicate persuasively
Presidential Worldwide is an equal opportunity employer and does not discriminate on the basis on race, color, creed, national origin, sex, sexual orientation, religion, age, disability or other legally protected status. Employment is contingent upon the successful completion of a background check, drug test, references and employment review
Job Type: Full-time
Pay: $17.00 – $19.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
- Night shift
- Weekends
Supplemental Pay:
- Signing bonus
Experience:
- customer service: 1 year (Required)
Education:
- High school or equivalent (Preferred)
Work Location:
- One location
Work environment:
- Office
Communication method(s) used:
- Phone
Job Duties:
- Answer incoming customer inquiries
- Collaborate with management teams to stay updated on new products, services, and policies
- Record customer information within our customer service database
- Engage with clients in a friendly and professional manner while actively listening to their concerns
- Offer support and solutions to customers in accordance with the company’s customer service policies
- Other duties as requested
This Job Is:
- A job for which military experienced candidates are encouraged to apply
- A “Fair Chance” job (you or the employer follow Fair Chance hiring practices when performing background checks)
- A good fit for applicants with gaps in their resume, or who have been out of the workforce for the past 6 months or more
- A job for which all ages, including older job seekers, are encouraged to apply
- Open to applicants who do not have a college diploma
Company’s website:
- www.PresidentialWorldwide.com
Benefit Conditions:
- Waiting period may apply
- Only full-time employees eligible
Work Remotely:
- No
COVID-19 Precaution(s):
- Personal protective equipment provided or required
- Temperature screenings
- Sanitizing, disinfecting, or cleaning procedures in place
Work Location: One location
