Paper Alternative Solutions Looking for Customer Service Representative/Call Center at Endicott, NY

  • Anywhere

Paper Alternative Solutions

Customer Service Representative -CSR- Call Center Representative.

This is an in office position located in Endicott, NY.

URGENTLY HIRING!!!

Monday-Friday 8:00AM – 5:30PM (with one weekday off)

& Saturdays 8:00AM-2:00PM (6 hours)

Additional OT required based on business needs.

Training class will start on April 11!!!! Reserve your seat today and

be part of a winning team!

  • $14.50/hr to start! Bilingual in Spanish start at $15.50/hr .
  • Permanent Position with 40/hr work weeks $$$
  • First shift hours! Great work/life balance!
  • $500 Retention Bonus*
  • Overtime over 40 hrs/wk pays $21.75/hr, bilingual earns $23.25/hr!

Earn as you learn with paid training!

· Need 10-15 inbound Customer Service Agents

· Successful candidates will work in a busy inbound call center serving NY E-ZPass Customers.

Paper Alternative Offers:

· Medical Contribution, Paid Time Off & 401K with GENEROUS company match!

· Opportunities for career advancement

· Plus additional corporate benefits

Skills and qualifications required:

· Ability to communicate effectively

· Interest in helping customers resolve problems

· Willing and able to acquire skills required for this position

· High School Diploma/GED is REQUIRED

· Some computer knowledge preferred

· Pass drug screening (illegal drugs, NO THC testing), and background check

· Full attendance required during the paid training class

Additional Information:

4 WEEKS paid training MONDAY-FRIDAY 9am-6pm

FULL-TIME SCHEDULE: 40/hr work weeks!

Monday-Friday 8:00AM – 5:30PM (with one weekday off)

& Saturdays 8:00AM-2:00PM (6 hours)

*Retention Bonus – $500.00 after 90 days

· New Hires

· Candidates must successfully complete training in good standing.

· Must pass exams and NO attendance call outs during training. (absences/tardy)

· Continuous employment 90 days from first day of training.

· No disciplinary warnings: (insubordination; cell phone; poor customer service; foul language and behavior violations).

· Remain in standard for attendance at the end of 90 days.

Job Type: Full-time

Pay: $14.50 – $18.00 per hour

Benefits:

  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Paid time off
  • Paid training
  • Vision insurance

Schedule:

  • Day shift

Ability to commute/relocate:

  • Endicott, NY 13760: Reliably commute or planning to relocate before starting work (Required)

Education:

  • High school or equivalent (Required)

Work Location: One location

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