Paper Alternative Solutions
Customer Service Representative -CSR- Call Center Representative.
This is an in office position located in Endicott, NY.
URGENTLY HIRING!!!
Monday-Friday 8:00AM – 5:30PM (with one weekday off)
& Saturdays 8:00AM-2:00PM (6 hours)
Additional OT required based on business needs.
Training class will start on April 11!!!! Reserve your seat today and
be part of a winning team!
- $14.50/hr to start! Bilingual in Spanish start at $15.50/hr .
- Permanent Position with 40/hr work weeks $$$
- First shift hours! Great work/life balance!
- $500 Retention Bonus*
- Overtime over 40 hrs/wk pays $21.75/hr, bilingual earns $23.25/hr!
Earn as you learn with paid training!
· Need 10-15 inbound Customer Service Agents
· Successful candidates will work in a busy inbound call center serving NY E-ZPass Customers.
Paper Alternative Offers:
· Medical Contribution, Paid Time Off & 401K with GENEROUS company match!
· Opportunities for career advancement
· Plus additional corporate benefits
Skills and qualifications required:
· Ability to communicate effectively
· Interest in helping customers resolve problems
· Willing and able to acquire skills required for this position
· High School Diploma/GED is REQUIRED
· Some computer knowledge preferred
· Pass drug screening (illegal drugs, NO THC testing), and background check
· Full attendance required during the paid training class
Additional Information:
4 WEEKS paid training MONDAY-FRIDAY 9am-6pm
FULL-TIME SCHEDULE: 40/hr work weeks!
Monday-Friday 8:00AM – 5:30PM (with one weekday off)
& Saturdays 8:00AM-2:00PM (6 hours)
*Retention Bonus – $500.00 after 90 days
· New Hires
· Candidates must successfully complete training in good standing.
· Must pass exams and NO attendance call outs during training. (absences/tardy)
· Continuous employment 90 days from first day of training.
· No disciplinary warnings: (insubordination; cell phone; poor customer service; foul language and behavior violations).
· Remain in standard for attendance at the end of 90 days.
Job Type: Full-time
Pay: $14.50 – $18.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Paid training
- Vision insurance
Schedule:
- Day shift
Ability to commute/relocate:
- Endicott, NY 13760: Reliably commute or planning to relocate before starting work (Required)
Education:
- High school or equivalent (Required)
Work Location: One location