Paloma Hospice and Palliative Care
Paloma Hospice and Palliative Care is a growing hospice company with locations in San Antonio, Round Rock, Del Rio, Sherman, Plano, Waco and Lindale, Texas. We are currently looking for leadership to come join our team in the Hewitt Location for the Waco market.
We are looking for an experienced Director of Operations for our Hewitt, Texas location to organize and oversee the daily operations. You will be the one to ensure that our business is well-coordinated and productive by managing its procedures and coaching its people. The area of responsibility for this role is very wide and thus requires thorough knowledge of various company processes. The ideal candidate must be competent and able to plan many different kinds of operational activities. This position oversees clinical staff and management of a hospice, so the candidate must be familiar with clinical practices. He/She must be an excellent leader who can discover the most efficient ways to run the business. The goal is to safeguard and augment the efficiency of the company’s operations to facilitate accelerating development and long-term success.
Responsibilities
- Liaise with superior to make decisions for operational activities and set strategic goals
- Plan and monitor the day-to-day running of business to ensure smooth progress
- Supervise staff from different departments and provide constructive feedback
- Evaluate regularly the efficiency of business procedures according to organizational objectives and apply improvements
- Manage procurement processes and coordinate material and resources allocation
- Oversee customer support processes and organize them to enhance customer satisfaction
- Review financial information and adjust operational budgets to promote profitability
- Revise and/or formulate policies and promote their implementation
- Manage relationships/agreements with external partners/vendors
- Evaluate overall performance by gathering, analyzing and interpreting data and metrics
- Ensure that the company runs with legality and conformity to established regulations
- Evaluate and monitor clinical staff and handle scheduling and regulations per state and agency requirements.
Skills
- Proven experience as Director of Operations or equivalent position
- Excellent organizational and leadership abilities
- Outstanding communication and people skills
- Knowledge of industry’s legal rules and guidelines
- In depth knowledge of diverse business functions and principles (e.g. supply chain, finance, customer service etc.)
- Working knowledge of data analysis and performance/operation metrics
- Familiarity with MS Office and various business software (e.g. ERP, CRM)
- Experience in Health Care management, RN license, hospice or home health administration
- Experience in Business Development and/or knowledge of market and growth analysis and potential
Job Type: Full-time
Pay: $95,000.00 – $110,000.00 per year
Benefits:
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
- Weekend availability
Supplemental Pay:
- Bonus pay
- Commission pay
COVID-19 considerations:
Paloma is committed to protecting our patients and our staff during the pandemic. We are also an equal opportunity employer and highly value the individual rights of all of our employees.
Willingness to travel:
- 25% (Preferred)
Work Location: One location
