OVRSEA
Help us digitalize international freight transportation!
OVRSEA is growing at a tremendous pace. With already 100 employees globally, we are doubling our workforce over 2022, and expanding internationally. At the forefront of our expansion: the United States, where we are recruiting 15 talents this year.
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What we do: *
We coordinate the transports of 700+ companies across 60 countries, and provide our clients with a unique platform on which their teams can manage their shipments in a simple and transparent way.
OVRSEA targets SMBs in a wide variety of sectors: cosmetics (Nuxe, Biologique Recherche), chemistry (Crodarom), retail (Sézane), electric bikes (Cowboy), high-tech (Devialet), industry (Lincoln Eletric)…
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About the job*
The Ops Manager is at the heart of OVRSEA’s customer experience: reactivity, excellence, pedagogy and customer awareness are the leitmotiv!
Ops Managers are the main points of contact for our customers, and coordinate our carefully selected service providers. They are responsible for delivering our quality of service, responsiveness and reliability.
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What does it mean to be an Ops Manager at OVRSEA?*
Our Ops Managers directly update our clients on the evolution of their transport, inform them on the important stages, guide them amidst constraints and hazards and find the best possible solutions when required.
They are the principal conductors of international transports. Ops Managers coordinate our chosen service providers (agents, shipping and trucking carriers, customs brokers…). Responsible for delivering our quality of service, they are key pillars of the company and drive its growth.
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Your mission: *
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Global transport operations for large imports or exports (80%)*
- Support a portfolio of customers.
- Carry-out and organize air, sea, road and rail transport.
- Advise customers and resolve issues proactively.
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Development, structuring and strategy (20%)*
- Manage supplier relationships and negotiations (carriers & agents worldwide).
- Develop the team’s knowledge (research and production of articles).
- Refine operational strategies.
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Your preferred experience: *
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You can handle stress: Ops days are exciting but intense. Lots of issues at the same time and non-stop deadlines…and you love it!
- You think solutions rather than problems, and you are able to take initiative.
- You are passionate and want to commit to an exciting entrepreneurial adventure.
- You are curious by nature, and are never satisfied with the answer “we’ve always done it this way”. Experience with a forwarding agent is a plus, but not essential.
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What will this job bring you?*
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Relational skills: you will interact with people from more than 70+ countries (customers, service providers), from various industries and company sizes.
- In-depth expertise in the world of international transport, and if you don’t know anything about it, our Transport Academy will give you all the keys! Continuous learning is very important to us, which will allow you to solve rather complicated problems.
- We have a team with different backgrounds: some experienced in the world of transport and others who have never done it before. This balance guarantees a dynamic and close-knit atmosphere in the face of an intense day-to-day.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Job Type: Full-time
