Meyer Jabara Hotels
The Hilton Wilmington Christiana is searching for a dynamic, results-driven Director of Sales and Marketing with a proven record of providing excellence in sales, marketing and customer service.
Are you a professional and responsible strong leader with fine-tuned teamwork skills; great at relationship cultivation and development; empathetic, and an exceptional communicator?
Then this is the opportunity of a lifetime! Join the leadership and management team at the Hilton/Wilmington Christiana and get ready to make an impact on your community and your team.
The right candidate must present a high level of experience and professionalism. This individual will be able to create a strong customer bond through communication and negotiation skills, while displaying professional and interpersonal interaction.
Major Functions:
The DOS will be responsible for working closely with Senior Management to help develop the sales group & catering managers and continue to groom a high-performing sales team. Specifically be responsible for the following tasks:
Responsibilities:
- Coaching sales teams on how to maximize sales revenue and meet or exceed set goal
- Drive focused activities of the business that require additional support
- Assisting in different ways of achieving long and short term goals with the sales teams
- Review weekly sales activity for each sales manager to ensure booking goals are being met
- Participate in relevant internal meetings and bring the communication back to the sales team
- May recommend product or service enhancements to improve customer satisfaction and sales potential
- Work closely with the group coordinators to ensure we are up-selling to the highest levels and to ensure they are working at high preforming levels
- Evaluate Sales coverage for the hotel to ensure we are properly staffed at all times.
- Continue to cooperate with other department heads in the Hotel to ensure we are delivering the sales experience
- Represent hotel in variance events
- Empathy towards customers and colleagues
- Are we using the Brand as a resource & how much more can we utilize them to increase market share. Are we actively participating in brand initiatives and sales training
- Review contracts to ensure we are following MJ policy such as deposits, cancelations, etc.…
- Evaluate the communication between sales and operations and make recommendations