McMahon Plumbing & Heating
Due to growth, we are looking for a motivated, reliable, friendly person to join our team. If you have a positive, professional demeanor and understand the importance of making and keeping loyal customers happy, this opportunity is perfect for you! *This position is 100% in the office.
McMahon Plumbing and Heating is seeking our next customer service team member! We are looking for someone who loves to work hard but enjoys having a great time at the office. If you are looking for a place to call home where you can advance and grow with a company that cares about you, then this is the place. Customer service and having a positive company culture are big drivers for us. We can’t stress it enough. We are looking for the BEST customer service team member to join our award-winning team.
About Us
McMahon Plumbing and Heating is a local, family owned & operated business in Boston for 70 years. We are customer-centric, fast-paced, & professional. Our goal is to show our community we care by providing above and beyond services to their needs.
Our Perks & Benefits for YOU!
- A healthy compensation plan that rewards you for focusing on people and building strong relationships
- Company perks
- A Company that treats you like family and not a number on payroll
- Weekly & Yearly Incentives and Bonus Programs
- 100% Paid Medical, Dental and Vision Insurance
- 401K with Company Match
- Paid Holidays and Paid Time Off
- Professional training to help you Succeed
- Advancement Opportunities
- Company Stability and Growth (In Business for over 70 Years)
Essential Duties and Responsibilities
- The ability to thrive in a fast-paced environment
- Provide great and memorable customer service to our customers
- Excellent phone etiquette
- Answer phones and input data to schedule appointments
- Provide above and beyond customer service to clients leaving them with a smile!
- Schedule and dispatch team to jobs
- Ability to stay task focused
- Strong organizational and computer skills
- Outgoing, professional, patient and positive attitude
- Assist with clerical tasks and upkeep of relevant information in excel
- Work nights or weekends, on a rotating basis, to service emergency needs of our customer
- Strong attention to detail
- Able to work both independently and as part of a team
- Comfortable and experienced in verbal and written expression
The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction. If you enjoy helping others and flourish in a fast-paced environment, then please let us know you’re interested in joining our team.
Job Type: Full-time
Pay: $1.00 – $2.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Disability insurance
- Health insurance
- Life insurance
- Paid time off
- Paid training
- Profit sharing
- Vision insurance
Schedule:
- Monday to Friday
Supplemental Pay:
- Bonus pay
- Commission pay
Ability to commute/relocate:
- Hyde Park, MA 02136: Reliably commute or planning to relocate before starting work (Preferred)
Work Location: One location
