McConnell Labs, Inc. – Light Elegance Nail Products Looking for Customer Service/Receptionist at Redmond, OR

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McConnell Labs, Inc. - Light Elegance Nail Products

Customer Service/Receptionist

Manufacturer in the beauty industry is looking for a professional, outgoing person with a secure and positive personality to run front desk and possibly move up into a sales position. Redmond, OR

Job Requirements

  • Knowledge of Microsoft Office, e-mail, and accounting programs
  • Professional attitude and appearance
  • Excellent communication skills in person and on phone
  • Secure and positive personality
  • Excellent oral English and written skills
  • Self-motivator
  • Must get along with all people
  • Must learn product line, sales information, and product technique

Job Duties

  • Answer phone, take orders, troubleshooting, answer product-related questions
  • Take orders over the phone
  • Answer e-mails
  • Filing
  • Copying and printing documents
  • Assisting sales department
  • Working closely with shipping department
  • E-mailing and talking with people from many different countries
  • Monday through Friday
  • 8:00 am (must always be on time) to 4:30 pm, 30-minute lunch
  • Pay is dependent upon experience but will be no less than $15/hr
  • Paid holidays
  • Health insurance 100% employer paid
  • Drug test

A passionate and motivated company, family-owned looking for just the right person to join this successful team!

Please send resume only. We are looking to fill this position immediately

Benefit Conditions:

  • Only full-time employees eligible

Job Duties:

  • Answer incoming customer inquiries
  • Record customer information within our customer service database
  • Engage with clients in a friendly and professional manner while actively listening to their concerns
  • Offer support and solutions to customers in accordance with the company’s customer service policies
  • Other duties as requested

Communication method(s) used:

  • Email
  • Phone
  • Chat
  • In person

Work Remotely

  • No

Job Type: Full-time

Pay: $18.00 – $23.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Health insurance
  • Paid time off
  • Parental leave
  • Vision insurance

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday

COVID-19 considerations:
We have increased sanitation in our facility to meet the CDC guidelines.

Education:

  • High school or equivalent (Preferred)

Experience:

  • customer service: 1 year (Preferred)

Work Location: One location

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