L’Escape Travel LLC Looking for (Remote) Customer Service Representative – CSR at Remote

  • Anywhere

L'Escape Travel LLC

(Remote) Customer Service Representative – CSR

__IMMEDIATE OPENING__

__Free Online Training__

Job Brief:

_Full Time Remote Is Not An Option!

_This is a full-time position.

_This is an in office setting

_Knowledge in the Moving Industry a plus NOT mandatory ;

_Customer Service experience a MUST

_If your willing to learn our ways and system we’re willing to train the right person.

_Transportation a must – Attendance is key.

_Cell Phone Necessary.

_Access to at home internet Necessary.

Your day to day responsibilities would include:

_When speaking to customers: Listen, acknowledge, sympathize, act.

_Basic computer skills required. Noting files in the database.

_Good problem-solving skills with customers making complaints.

_Answering incoming calls – Setting time to call back and follow up

_Clear and respectful communication skills.

_Fielding customer complaints.

_Follow up calls before/after the move.

_Resolving customer issues.

_High Volume Incoming Calls.

_Ability to multitask.

_This is a 1099 position as an independent contractor.

_There is room to grow with us!

_ Hard work doesn’t go unnoticed!

_High school degree!

Job Types: Full-time, Part-time

Pay: $24.00 – $29.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Disability insurance
  • Employee discount
  • Flexible schedule
  • Health insurance
  • Life insurance
  • Paid time off
  • Paid training
  • Parental leave
  • Profit sharing
  • Tuition reimbursement
  • Vision insurance
  • Work from home

Schedule:

  • 10 hour shift
  • 8 hour shift
  • Monday to Friday
  • Self-determined schedule

Supplemental Pay:

  • Signing bonus

Education:

  • High school or equivalent (Preferred)

Work Location: Remote

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