kraken
About Kraken
As one of the largest and most trusted
digital asset platforms globally, we are empowering people to experience the life-changing potential of crypto. Trusted by over 8 million consumer and pro traders, institutions, and authorities worldwide – our unique combination of products, services, and global expertise is helping tip the scales towards mass crypto adoption. But we’re only just getting started. We want to be pioneers in crypto and add value to the everyday lives of billions. Now is not the time to sit on the sidelines. Join us to bring crypto to the world.
About the Role
We are looking for a sharp mind that thrives in a multi-project, fast paced and fun environment. You should be a talented and experienced systems analyst with a background in implementing and maintaining leading SaaS applications. To be successful here, you should be eager to learn our cutting edge technology stack.
Hours are MST. Remote role.
Responsibilities
- Responsible for the administration, maintenance, configuration, and setup of computer systems, programs, and platforms
- Install and upgrade computer components and software, and integrate automation processes where applicable
- Work with the IAM team to manage Single Sign On (SSO) for systems and applications
- Coordinate with Security Operations, Compliance, Product, and Engineering teams to ensure the platforms are working as designed
- Perform regular backup operations and implement appropriate processes for data protection, disaster recovery, and failover procedures
- Lead helpdesk support efforts, making sure all applications and related equipment problems are resolved in a timely manner with limited disruptionsPartner closely with internal business organizations to turn needs into high quality, scalable, secure software enabling Kraken’s dynamic growth
- Identify and implement the best SaaS solutions available and integrate them into current business processes to give end users the most out of each application.
- Architect the application configuration based on end user requirements, application functionality, and internal bank policies.
- Work with end users to refine and document processes, document training plans, analyze data migration needs, and manage the overall program from design through implementation and support
- Quickly learn new technologies, think outside the box to find creative solutions, and communicate to both technical and non-technical audiences
- Develop standard reports, metrics and dashboards for business partners, managers, and executives
Requirements
- Associate or Bachelor’s degree in Computer Science, Information Technology, System Administration, or a closely related field, or equivalent experience required
- 1-3 years of database, network administration, system administration, or product management experience
- System administration and IT certifications in Linux, Microsoft, or other network related fields are a plus
- Strong knowledge of systems and networking software, hardware, and networking protocols
- Knowledge of implementing and effectively developing IT operations best practices, including security, storage, data protection, and disaster recovery protocols
- Track record of having implemented, enhanced, and supported enterprise-class technology systems.Experience working with Engineering, Security,, Finance and Operations teams, preferably in a banking environment
- At least three years of experience in a high tech environment
- At least three years of data reconciliation and reporting
- Experience or willingness to work as a part of a cross-functional team with remote employees in different time zones
- Understanding of accounting, business, and general operation processes
- Experience working in a highly regulated environment would be beneficial
We’re powered by people from around the world with their own unique and diverse experiences. We value all Krakenites and their talents, contributions, and perspectives, regardless of their background.
As an equal opportunity employer we don’t tolerate discrimination or harassment of any kind. Whether that’s based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws.
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