Island Eye Care
Join our Front Office Team… We are a growing Ophthalmology practice on beautiful Whidbey Island and have a full-time opening with our Front Office team! In this position you will be the first or last person our patients see in the clinic and set the tone for the patient experience.
Essential Skills and Abilities:
- Excellent customer service and communication skills
- Demonstrates concern for patient’s problems
- Ability to manage multiple tasks simultaneously
- Good problem-solving skills
- Ability to work as a team member
- Well-organized with attention to detail
- Excellent computer skills
RESPONSIBILITIES:
- Greet people in a friendly, professional and helpful manner
- Scheduling of patient appointments
- Answer telephones, greeting everyone in a pleasant and professional manner
- Validating insurance and obtaining authorizations / referrals as needed
- Ensure all messages get to proper staff member
- Presenting and collecting fees, making follow up appointments
- Perform other duties as required
Education and Experience:
- High school diploma or equivalent
- Previous experience in medical practice environment strongly desired
- Medical insurance authorization / referral strongly desired
If you are a patient-focused and a detail oriented individual then this may be an excellent opportunity for you. This is a full-time position (40 hours), Monday through Friday. We offer a competitive salary, Medical/Dental/Vision plan, matching IRA, along with paid holidays and time off. Benefits are offered after completion of the mandatory probationary period
We strictly enforce a drug free working environment. We are also an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without any regard to race, color, religion, sex, national origin, disability status, veteran status, or any other characteristics protected by law.
Pursuant to Governor Inslee’s proclamation 21-14, all healthcare workers must have received COVID-19 vaccinations. Please do not apply if you have not been vaccinated.
Job Type: Full-time
Pay: $16.00 – $20.00 per hour
Education:
- High school or equivalent (Preferred)
Experience:
- Customer service: 1 year (Preferred)
Work Location: Multiple Locations
