Infologitech Looking for Help Desk Support at Indianapolis, IN

  • Anywhere

Infologitech

Hi,

Hope you are doing great!!

Please find the below job description and let me know your Interest.

Role : Help Desk Support

Location : Indianapolis, IN (Onsite)

Duration : 12 months

Job Description

  • Basic knowledge of contact center phone systems. Required 6 months.
  • Basic knowledge of help desk ticketing systems. Required 6 months.
  • Working knowledge of Microsoft Office (Outlook, Word and Excel). Required 1 year.
  • Ability to learn Microsoft SharePoint and IBM Rational Change and Configuration Management (CCM) tools.
  • Ability to identify and resolve problems using research techniques.
  • Ability to communicate effectively orally and in writing.
  • Experience providing first and second tier help desk support. Highly Desired.
  • Prior customer service experience. Highly Desired.

Thanks and Regards,

Peter Edward

Job Types: Full-time, Contract

Pay: $21.00 – $26.00 per hour

Schedule:

  • 8 hour shift

Ability to commute/relocate:

  • Indianapolis, IN: Reliably commute or planning to relocate before starting work (Required)

Experience:

  • Microsoft Office: 1 year (Preferred)

Work Location: One location

Upload your CV/resume or any other relevant file. Max. file size: 1 GB.


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