Infologitech
Hi,
Hope you are doing great!!
Please find the below job description and let me know your Interest.
Role : Help Desk Support
Location : Indianapolis, IN (Onsite)
Duration : 12 months
Job Description
- Basic knowledge of contact center phone systems. Required 6 months.
- Basic knowledge of help desk ticketing systems. Required 6 months.
- Working knowledge of Microsoft Office (Outlook, Word and Excel). Required 1 year.
- Ability to learn Microsoft SharePoint and IBM Rational Change and Configuration Management (CCM) tools.
- Ability to identify and resolve problems using research techniques.
- Ability to communicate effectively orally and in writing.
- Experience providing first and second tier help desk support. Highly Desired.
- Prior customer service experience. Highly Desired.
Thanks and Regards,
Peter Edward
Job Types: Full-time, Contract
Pay: $21.00 – $26.00 per hour
Schedule:
- 8 hour shift
Ability to commute/relocate:
- Indianapolis, IN: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Microsoft Office: 1 year (Preferred)
Work Location: One location