Hudson Animal Hospital
Are you looking for a fast-paced and challenging role within the veterinary industry?
Hudson Animal Hospital is looking to add a full-time Client Care Specialist to our team. Client Care Specialist duties include being the first point of contact for clients, handling client inquiries in person and over the phone, scheduling appointments, managing client accounts, as well as admitting and discharging patients. As our first point of contact, you will be delivering personalized and dedicated client care to all patients and owners.
By joining the Client Care Specialist team at Hudson Animal Hospital, you can enjoy a meaningful career in a fun but professional team-oriented atmosphere. We value the personal and professional growth of all staff members. If you have the ability to work in a fast-paced environment, strive to never stop learning, and have a fiery passion for vet medicine, Hudson Animal Hospital may be the place for you!
Exceptional communication skills and providing top-notch client service are just a couple of the skills it takes to be a successful Client Care Specialist. Some of the critical skills that we are looking for with this particular opportunity include:
· You will be passionate about pet welfare and exceptionally kind
· You will excel at client communication and embrace our purpose of providing excellent veterinary care and educating on responsible pet ownership
· You will possess effective time management and organizational skills, with the ability to take the initiative, multitask, and prioritize
· You will possess the ability to maintain a calm disposition while working in a busy and dynamic client service environment
· You will be trustworthy, friendly, and a team player – but also able to work unsupervised when necessary
We offer an excellent package for your physical, emotional, and financial wellbeing that includes:
· Health Insurance to include Medical, Dental, and Vision
· Employee Assistance Program
· Sick Time / Paid Time Off
· Continuing Education Allowance
· Tuition Reimbursement after 12 months of Employment
· 401(k) & Roth Retirement Savings Plan
· Quarterly Team Rewards Bonus Program
· Pet Discounts on services and products
Think you’re the Client Care Specialist we’re looking for? Join our team! We look forward to your contributions towards a meaningful mission where you will make a difference in the lives of pets and their owners!
Diversity, equity, and inclusion are core values at Hudson Animal Hospital and VetCor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. We believe every team member enriches our diversity by exposing us to a broad range of ways to understand and engage with the world. That’s why we’re committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential.
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible schedule
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Tuition reimbursement
- Vision insurance
Schedule:
- Monday to Friday
- Weekend availability
COVID-19 considerations:
We provide Curbside services which include check-ins and food and medication pick up.
Ability to commute/relocate:
- Hudson, MA 01749: Reliably commute or planning to relocate before starting work (Preferred)
Education:
- High school or equivalent (Preferred)
Experience:
- Customer service: 1 year (Preferred)
Work Location: One location
