H&R Agri-Power Looking for PARTS ASSOCIATE (E) at Morganfield, KY

Tasks

• Read catalogs, microfiche viewers, or computer displays in order to determine replacement part stock numbers and prices.
• Determine replacement parts required, according to inspections of old parts, customer requests, or customers’ descriptions of malfunctions.
• Receive and fill telephone orders for parts.
• Fill customer orders from stock.
• Prepare sales slips or sales contracts.
• Receive payment or obtain credit authorization.
• Take inventory of stock.
• Advise customers on substitution or modification of parts when identical replacements are not available.
• Examine returned parts for defects, and exchange defective parts or refund money.
• Mark and store parts in stockrooms according to prearranged systems.

Skills

• Active Listening – Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
• Speaking – Talking to others to convey information effectively.
• Service Orientation – Actively looking for ways to help people.
• Reading Comprehension – Understanding written sentences and paragraphs in work related documents.
• Social Perceptiveness – Being aware of others’ reactions and understanding why they react as they do.
• Persuasion – Persuading others to change their minds or behavior.
• Critical Thinking – Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
• Monitoring – Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
• Writing – Communicating effectively in writing as appropriate for the needs of the audience.
• Complex Problem Solving – Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.

Abilities

• Oral Comprehension – The ability to listen to and understand information and ideas presented through spoken words and sentences.
• Oral Expression – The ability to communicate information and ideas in speaking so others will understand.
• Speech Clarity – The ability to speak clearly so others can understand you.
• Speech Recognition – The ability to identify and understand the speech of another person.
• Written Comprehension – The ability to read and understand information and ideas presented in writing.
• Near Vision – The ability to see details at close range (within a few feet of the observer).
• Information Ordering – The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
• Selective Attention – The ability to concentrate on a task over a period of time without being distracted.
• Written Expression – The ability to communicate information and ideas in writing so others will understand.
• Inductive Reasoning – The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).

Knowledge

• Customer and Personal Service – Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
• Sales and Marketing – Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
• Computers and Electronics – Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
• Mechanical – Knowledge of machines and tools, including their designs, uses, repair, and maintenance.

Work Styles

• Cooperation – Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
• Self Control – Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
• Attention to Detail – Job requires being careful about detail and thorough in completing work tasks.
• Stress Tolerance – Job requires accepting criticism and dealing calmly and effectively with high stress situations.
• Independence – Job requires developing one’s own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done.
• Dependability – Job requires being reliable, responsible, and dependable, and fulfilling obligations.
• Integrity – Job requires being honest and ethical.
• Concern for Others – Job requires being sensitive to others’ needs and feelings and being understanding and helpful on the job.
• Adaptability/Flexibility – Job requires being open to change (positive or negative) and to considerable variety in the workplace.
• Achievement/Effort – Job requires establishing and maintaining personally challenging achievement goals and exerting effort toward mastering tasks.

Work Values

• Relationships – Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.
• Independence – Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.
• Support – Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.