George Gandy Insurance Looking for Customer Service Representative at Farmington, NM

  • Anywhere

George Gandy Insurance

Insurance customer service representative will be responsible for providing information about an insurance company’s products to its clients. He/she, who can also be called a customer care representative, would be in charge of offering necessary assistance and support to the clients Must be able to multi-task. Dependability a must. Bi-lingual a plus. Insurance experience a plus but not mandatory. Office hours M-F 8:30 to 5:00pm 1 hour lunch break 1 Saturday a month 10am to 1pm.

Job Type: Full-time

Salary: $12.00 – $15.00 per hour

Responsibilities

  • Manage large amounts of incoming calls
  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • Keep records of customer interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers
  • Skills
  • Strong phone contact handling skills and active listening
  • Customer orientation and ability to adapt/respond to different types of characters
  • Excellent communication and presentation skills
  • Ability to multi-task, prioritize, and manage time effectively

Job Type: Full-time

Pay: $12.00 – $15.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Flexible spending account
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Schedule:

  • Monday to Friday

Supplemental Pay:

  • Bonus pay

Experience:

  • Customer Support & Client Services Occupations: 2 years (Preferred)

Work Location: One location

Upload your CV/resume or any other relevant file. Max. file size: 1 GB.


You can apply to this job and others using your online resume. Click the link below to submit your online resume and email your application to this employer.

You may also like...

Leave a Reply

Your email address will not be published. Required fields are marked *