Garb Inc Looking for Customer Service Associate at Denver, CO

  • Anywhere

Garb Inc

Are you looking to join a fast growing company?

Are you looking for a job with opportunity for personal and professional growth?

Are you outgoing and enjoy working with a fun team?

If so, Garb is looking for you to join our team as a customer service associate!

Garb, Inc. is a leader in the Children’s apparel business specializing in Golf, Team and Resort markets. A rapidly growing company that supports a fun, fast paced working environment!

Job Description:

  • Handle incoming customer service emails and phone calls. Help to fulfill requests by providing desired information; completing transactions; forwarding requests
  • Assist customers with questions and concerns related to their orders
  • Enter sales orders into system and verify that all data is accurate
  • Coordinate sales orders with Production teams and ensure that ordered products are delivered on time
  • Daily communication and follow up with the warehouse about priority orders
  • Ensure constant communication and contact with client/customer for updates on shipments and deliveries
  • Partner and assist Sales team needs with availability and updates on order status
  • Sells additional merchandise by recognizing opportunities to up-sell customers; help to supply alternative suggestions if sub options are needed
  • Collect customer information and analyze market needs. Communicate information to cross-functional teams.

Requirements:

  • 2+ years of experience in sales or customer service
  • College degree preferred
  • Must have great communication skills both verbal and written
  • Self-motivated, problem solver with a drive to succeed
  • Must excel with organization and follow through
  • Ability to retain product and process knowledge
  • Experience working with Microsoft Office

Job Type: Full-time

Pay: $40,000.00 – $50,000.00 per year

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Schedule:

  • Monday to Friday

Supplemental Pay:

  • Bonus pay
  • Commission pay

Experience:

  • Sales Occupations: 1 year (Preferred)

License/Certification:

  • Driver’s License (Preferred)

Work Location: One location

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