Dorion & Associates
Dorion & Associates is a growing periodontal and general dental practice looking for a patient-focused, dedicated and compassionate front desk coordinator to join our team! We are currently looking to fill a full-time position. We are a non-corporate practice, and patient care is our number one priority. We believe it is important for our team to enjoy their work while in a fun, team-oriented, and patient-centric environment.
Our mission is to achieve the best outcomes for each patient using a long-term approach to treatment planning while advocating for complete oral and systemic health.
Our commitment is to:
- Maintain the highest level of clinical expertise by actively continuing our education in the best practices in the industry and newest technology available.
- Provide a broad portfolio of services to diagnose, detect, treat, and prevent all possible needs of the periodontal patient in terms of their function, comfort, aesthetics and longevity.
- Provide patients with an enjoyable, exceptional service, not only satisfying their periodontal and implant needs, but doing so in a calm, inviting environment by a team of fun, gentle, and smart professionals.
- Exceed the expectations of our referring dental practices with open communication and support.
- Act socially responsibly by contributing to the dental community at-large through education, volunteer efforts, and wellness programs.
Job Requirements
- Provide exceptional customer service by making the patient the #1 priority.
- Be present, engaged and prepared.
- Demonstrate and influence a culture of good teamwork to deliver an extraordinary experience for every patient.
- Have the ability to multi-task and remain calm in a rapidly changing environment.
- Address patients’ questions and/or concerns.
- Complete checklists as assigned and participate in daily huddles to ensure that every single day flows smoothly.
- Conduct yourself professionally and demonstrate a high level of integrity in all aspects of the job.
- Possess exceptional interpersonal and relationship building skills, including conflict-resolution skills.
- Have strong organization, planning and analytical skills.
- Be able to demonstrate computer proficiency and learn programs as required.
- Be a problem-solver and self-starter.
- Have an excellent and positive attitude.
- Maintain patient confidentiality through HIPAA compliance.
- Follow the organization’s safety policies and procedures through OSHA compliance and BBP (Blood-borne Pathogens) federal regulations.
We offer a competitive starting salary, medical, vision and life insurance, a fantastic 401k plan, paid holiday and paid vacation time.
If you feel you fit the description of our ideal candidate, we would love to meet you! Come join our growing family!
Job Type: Full-time
Pay: $17.00 – $21.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Employee discount
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Uniform allowance
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Supplemental Pay:
- Bonus pay
Education:
- High school or equivalent (Preferred)
Experience:
- Customer service: 1 year (Preferred)
- Medical terminology: 1 year (Preferred)
- Computer skills: 1 year (Preferred)
Work Location: One location