Doc Wayne Youth Services, Inc.
Champions Network Technology Consultant
ORGANIZATION DESCRIPTION
Doc Wayne is an award-winning non-profit headquartered in Boston. Doc Wayne harnesses the power of sport to provide innovative mental health programming and training. Our evidence-informed and clinician-led curriculum puts play into practice, strengthening social emotional skills in young learners and building healthier, more resilient communities around the world. Over time, as individuals and in teams, Doc Wayne youth learn to heal together, grow together, and win together.
The Champions Network is a virtual training portal created for coaches, clinicians, and teachers to harness the power of sport to improve mental health for all. Trainings related to trauma-informed sport and Doc Wayne’s innovative “Creating Champions” curriculum are available for individuals and organizations. Doc Wayne created The Champions Network with the vision of making sport-based mental health services accessible to all by empowering coaches, clinicians, and teachers to utilize sport in a therapeutic manner.
JOB DESCRIPTION
Doc Wayne Youth Services has an opening for a Champions Network Technology Consultant to provide support to our external training program on a consultant basis. This role includes administrative functions to assist in the delivery of virtual external trainings. The Champions Network Technology Consultant will assist with the technological needs and maintenance of several trainings, including detailed-oriented troubleshooting, communication with training participants, and support to training facilitators. The person in this role will have an interest in sport-based youth mental health services, excellent technology skills, a curious and attentive attitude toward teamwork, and the ability to think on their feet to respond to the needs of others. The pay rate for this position is $18-$25 per hour.
Essential functions:
- Manage technology functions of The Champions Network trainings via Zoom, including (but not limited to) the creation of breakout rooms, screen sharing, audio and connection troubleshooting, recording of trainings, time and note-keeping
- Oversee the monitoring of participant experience, including the Zoom chat function and accessibility needs (coordinating with translators, closed captioning)
- Distribute links to feedback surveys at the end of trainings
- Participate in logistical preparation for trainings, including technology run-throughs and timing estimates
- Problem solve and communicate with The Champions Network team when technology issues arise during and before trainings
- Assist with maintaining relationships with external partners
- Special projects as assigned
Qualifications/Requirements:
- Reliable access to a computer and strong Wi-Fi signal with streaming capabilities
- Advanced proficiency in Zoom webinar and meeting platforms
- Excellent PowerPoint, Google Slide, and Google Calendar skills
- Video editing experience (preferred)
- Availability during working hours (9am-5pm EST) for multiple, consecutive hours at a time
- Bilingual (preferred)
- Dynamic energy, dedication, and belief in the power of sports to benefit all
- Superior interpersonal, verbal, and written communication skills
- Excellent organizational skills and ability to multitask efficiently
- Excellent professional boundaries
- Ability to work independently and as a team player
- Ability to think out of the box, share ideas and get involved
- Commitment to social justice and appreciation for global cultural differences
- Excellent attention to detail and follow-through
Requirements:
- CORI background check and references
- Ability to respect client confidentiality
Benefits:
We are committed to providing a rich experience that promotes staff development as both individuals and professionals. This position is not benefits-eligible, but does include the following:
- Strong organizational culture dedicated to self-care and support
- Commitment to developing staff as leaders within the organization
- Opportunities for professional development and training
APPLYING:
Submit your resume and cover letter. Please use the subject line: CN TECHNOLOGY CONSULTANT. Doc Wayne is committed to creating impact through diversity, inclusion, and social justice. People of color and people with personal life experiences representative of the population we serve are strongly encouraged to apply.
All qualified applicants will receive consideration without regard to unlawful considerations of or discrimination against race, religion, creed, color, nationality, sex, sexual orientation, gender identity, age, ancestry, physical or mental disability, medical condition or characteristics, marital status, or any other status protected by applicable local, state, or federal laws.
Our Interview Process:
Doc Wayne’s interview process is a chance for you to get to know our organization in a low-pressure setting. We hope that you as an applicant feel comfortable bringing your full self into an interview, so that we can get to know you and your interests. Our interview environment is friendly and open—we encourage applicants to ask questions and reach out with any concerns prior to, during, and after the interview.
Our typical process includes:
- A review of your submitted resume and cover letter
- 30-minute Zoom interview with members of the HR team
- Additional 45 minute to 1-hour interviews with hiring managers or team members who are directly connected to the role, if applicable
- CORI background check and reference check
- Additional tasks may be assigned as part of the interview process
We review every application and will send a confirmation when we have received your materials. Applicants are contacted within a few weeks if they meet the needs of our organization and the role. We make an effort to provide flexibility with scheduling of interviews in order to find a time that works best for our applicants.
Our primary goal during the interview process is to be as transparent and open as possible along the way. We will do our best to clearly communicate and respond to inquiries in a timely manner.
Job Types: Part-time, Contract
Pay: $18.00 – $25.00 per hour
Work Location: Remote
