DeMontrond Buick GMC
DeMontrond Buick GMC has an outstanding opportunity for a results-driven, highly motivated and experienced Appointment Coordinator.
At DeMontrond Buick GMC you will work alongside some of the best in the business. The Appointment Coordinator will utilize excellent professionalism in receiving inbound service calls and placing follow-up calls with clients.
DeMontrond has a long-standing tradition of excellence and guest-satisfaction and we are seeking team members who have the highest level of integrity, are self-motivated and have a desire for a long-term career rather than just a job.
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Benefits
- Medical, Vision, Dental and Supplemental Insurance
- 401K Retirement Savings Plan
- Paid Time Off and Holiday Pay
- Company Paid Continued Education and Training
Duties and Responsibilities
- Receives inbound client calls for service-related issues
- Facilitates specific appointments for the Service Advisors
- Dispatches Roadside Assistance/Tow Service
- Performs outbound service campaign calls
- Follows detailed scripts for inbound/outbound calling
- Confirms all scheduled appointments
- Follow up on 100% of “no show” client appointments
- Maintains defined service levels
- Attends weekly department meetings
Education and Experience
- High School Diploma or GED
- One (1) to two (2) years related experience and/or training; or equivalent combination of education and experience.
- Operator’s Driver’s License (must be insurable)
Physical Demands
- Regularly required to talk or hear
- Frequently required to stand, walk, sit, and reach with hands and arms.
- Frequent computer use
- Occasionally required to use hands to finger, handle, or feel and stoop, kneel, crouch, or crawl.
- Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus
About Us
The DeMontrond Automotive Group was established in Houston in 1953, but dates to 1914 with the first Buick franchise in Texas. Our family of dealerships is an established group of family-owned and operated automobile and recreational vehicle dealerships serving the Greater Houston-area from Conroe to Texas City. We currently offer Chrysler, Dodge, Jeep, Ram, Buick, GMC, Volvo, Volkswagen, Kia, Chevrolet, Hyundai, Genesis and a wide range of trailers, 5th wheels and motorhomes. DeMontrond Automotive Group is the exclusive home of Warranty Forever in the Greater Houston-area.
DeMontrond Automotive Group maintains a strong policy of equal employment opportunity for all associates. We hire, train, promote and compensate associates based on personal and professional competence with potential for advancement without regard for race, color, religion, sex, national origin, age, marital status, disability or citizenship, as well as other classifications protected by applicable federal, state or local laws.
Job Type: Full-time
Pay: $9.00 – $20.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Professional development assistance
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
Education:
- High school or equivalent (Preferred)
Work Location: One location