Cyitechsearch
TECHNICAL SUPPORT REPRESENTATIVE
As a technical support representative, you will handle blended inbound phone interactions with residential and business customers. You will troubleshoot account issues, provide general customer service, and up-sell customers on products and services when appropriate.
Qualifications
- Must be 18 years of age or older
- High school diploma or equivalent
- Excellent organizational, written, and oral communication skills
- The ability to type swiftly and accurately (20+ words a minute)
- Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)
- Basic understanding of Windows operating system
Job Type: Full-time
Schedule:
- 8 hour shift
Ability to commute/relocate:
- Dallas, TX: Reliably commute or planning to relocate before starting work (Required)
Education:
- High school or equivalent (Preferred)
Work Location: One location