Cyitechsearch Looking for Technical Support Agent at Dallas, TX

  • Anywhere

Cyitechsearch

TECHNICAL SUPPORT REPRESENTATIVE

As a technical support representative, you will handle blended inbound phone interactions with residential and business customers. You will troubleshoot account issues, provide general customer service, and up-sell customers on products and services when appropriate.

Qualifications

  • Must be 18 years of age or older
  • High school diploma or equivalent
  • Excellent organizational, written, and oral communication skills
  • The ability to type swiftly and accurately (20+ words a minute)
  • Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)
  • Basic understanding of Windows operating system

Job Type: Full-time

Schedule:

  • 8 hour shift

Ability to commute/relocate:

  • Dallas, TX: Reliably commute or planning to relocate before starting work (Required)

Education:

  • High school or equivalent (Preferred)

Work Location: One location

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