The Fraud Escalation Analyst will be responsible for analyzing defects associated with customer escalations. The focus will be on researching escalations, determining root cause, recommending resolutions and improvements within defined SLAs. The Fraud Escalation Analyst will support across NAM fraud including Retail Bank, Branded Cards, CRS, and Security Operations.
The Fraud Escalation Analyst responsibilities include:
This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
Job Family Group:
5800 SOUTH CORPORATE PLACE
Primary Location Salary Range:
$71,730.00 – $107,600.00
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