BuzzClan LLC
Here is basic information needed:
Respond to inquiries via telephone and email that include the following information:
Admissions application process;
Transcript process handling;
College testing process;
New student orientation;
Document verification process;
Payment plan options and refunds;
Academic date information, such as registration deadlines, application deadlines, financial aid deadlines;
Transfer telephone calls and forward emails accurately to internal departments upon request. Identify and escalate priority issues or tier II calls and transfer to appropriate personnel for resolution.
Course Program information and descriptions
Requirements:
A proven track record of effectively interacting with a diverse constituency group of people.
Effective communication skills to include: active listening, voice quality, grammar, articulacy, strong interpersonal skills, multi-tasking ability, conflict management and telephone etiquette skills.
Job Types: Full-time, Contract
Pay: $20.00 – $25.00 per hour
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Ability to commute/relocate:
- Pasadena, TX 77504: Reliably commute or planning to relocate before starting work (Preferred)
Application Question(s):
- Please share the best time, number and, email to connect with you.
Education:
- High school or equivalent (Preferred)
Experience:
- Customer service representative: 2 years (Preferred)
- Inbound/Outbound: 2 years (Preferred)
Work Location: One location