Bruss North America INC Looking for Customer Service Clerk at Russell Springs, KY

  • Anywhere

Bruss North America INC

JOB PURPOSE: Perform shipping, and receiving functions in support of the business interests of Bruss North America, Inc. Perform duties such as forklift operator, shipping, receiving, and disposition of materials, customer service representative, computer data input and retrieval, communication with customers, freight dispatchers, vendors and others by phone and e-mail, and other related duties and operations as required.

AUTHORITY: All employees have the authority to stop operations/production for the following three reasons: 1) a quality defect, 2) an unsafe act, or 3) a health hazard.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Prepare finished goods for shipment to customers.

A. Ensure product is packaged, labeled, and shipped per customer requirements and applicable environmental regulations.

B. Ensure product has been inspected and released for shipment by QA.

C. Prepare shipping documents, ensuring accuracy and timeliness.

D. Prepare outgoing plant materials, documents, repairables, and equipment for shipment. Arrange transportation by phone or internet with economy and efficiency as guidelines.

E. Ensure all supplies required are in stock on hand to ship accurately and on-time

  • Send Advanced Shipping Notices to customers in conformance with their requirements and formats by EDI.
  • Check Customer EDI releases and systems as prescribed. Make appropriate responses
  • Operate Forklifts to load/unload trucks, disposition materials and move material as necessary.
  • When shipping:

Ensure applicable packing lists, freight bills, material certifications, environmental documentation, and other shipping documents are carefully controlled per plant requirements and policies.

  • Observe and enforce all safety and environmental procedures while operating on docks and loading and unloading trucks.
  • Comply with all Federal regulations when shipping, receiving, and handling hazardous materials.
  • Clean assigned areas in accordance with established standards and plant requirements.
  • Responsible for working all hours required to support production needs and customer demands, including mandatory overtime
  • Other duties as assigned.

QUALIFICATIONS

  • Experience, Competencies and Education

Be a “self starter” and motivated to perform duties independently without direct supervision. Be attentive to details and safety conscious. Possess basic computer skills and familiarity with Word and Excel. High School Diploma or GED. Clean Driving Record. Conduct all business in a courteous and respectful manner at all times.

  • Language Skills

Must possess the ability to effectively communicate with customers, freight dispatchers, suppliers, and others, to promote efficient transactions of business, both oral and written. This could involve preparing reports and schedules and communicating these reports and schedules to other personnel within the Bruss North America, Inc. chain of command.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally required to stand, walk, sit, use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; talk or hear. The employee must occasionally lift and/or move up to 70 pounds.

Specific vision abilities required by this position include close vision and color vision. Noise level on the work environment is usually quiet.

Job Type: Full-time

Pay: $35,000.00 – $45,000.00 per year

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Schedule:

  • 8 hour shift
  • Evening shift

Ability to commute/relocate:

  • Russell Springs, KY 42642: Reliably commute or planning to relocate before starting work (Preferred)

Education:

  • High school or equivalent (Preferred)

Work Location: One location

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