Brightwell
What We Do:
Brightwell is a full-service FinTech company that provides thoughtful solutions and technology for sending money around the world while managing the complex regulatory requirements surrounding those transactions. Coupling technological innovation with strategic partnerships, Brightwell offers technology for businesses and individuals to expand their own portfolio into cross-border payments (including bank transfers, mobile wallets, or cash). Providing unmatched fraud and transaction monitoring and backed by an in-house team of global payments experts, Brightwell offers options when it comes to managing and moving money around the globe.
Who We Need:
We’re searching for a Junior IT Analyst to join our crew. As our ideal Junior IT Analyst, you should be ready to bring your troubleshooting and problem-solving skills to the forefront. We are looking for professionals who are ready to have a long-term career perspective, feel fulfilled by the work they are doing, and contribute to our mission. Training on ticketing systems and applicable applications will be provided to enable you to succeed.
This is a HYBRID ROLE and will consist of some hours being worked on-site and some being worked remotely. Candidates must be local to the Atlanta area.
What You’ll Do:
- Work closely with teams across IT and the business to continually improve software, solution, and overall system quality.
- Manage inventory of IT devices, peripheral equipment, and consumables.
- Maintain adequate levels of equipment and consumable products.
- Replacement of defective equipment and tracking of equipment return to and from international clients.
- Take on additional tasks and projects, as assigned
As a Junior IT Analyst, you have:
- Understanding of IT equipment – workstations, servers, networks, peripherals.
- 1+ years of experience in technical support.
- Experience troubleshooting within Microsoft Windows.
- Experience troubleshooting within Microsoft Office.
- Strong organizational and documentation skills.
We’ll give you extra credit for:
- A+ certification
- Workstation imaging
- Peripheral configuration
- Router configuration
What We’re Offering in Return
- Freedom: We trust you to do your thing and do it well.
- Professional Development: We work with you to develop your skills and push you forward.
- Travel: You may have the unique opportunity to travel on cruise ships to meet with crew members around the world.
- Entrepreneurship: We embrace new ideas and people who have the drive to see them through. If you are a doer, look no further!
- Benefits: Medical, dental, vision, disability insurance, 401k with a match, flexible spending accounts, and paid vacation.
- Random: Snacks, Ping-Pong table, company events (happy hours, CEO lunches, outings to United Games etc.)
Brightwell is an equal opportunity employer (EOE) committed to employing a diverse workforce and sustaining an inclusive culture.
Job Type: Full-time
Pay: $48,833.00 – $64,592.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible schedule
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Parental leave
- Professional development assistance
- Referral program
- Vision insurance
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Atlanta, GA 30327: Reliably commute or planning to relocate before starting work (Required)
Work Location: One location
