Best Western Plus Zion Crossroads
- Direct and manage all group, transient, and catering/banquet sales activities to maximize revenue for the hotel.
- Prepare, implement and compile data for Sales and Marketing Plan, Monthly Sales Reporting, Annual Goals, Sales and Marketing Budget, Forecasts, and other reports as directed/required.
- Develop rates, group ceilings, and deployment strategies through a review of competitive data, demand analysis, and mix management.
- Actively participate in sales presentations, property tours, and customer meetings.
- Conduct/attend Daily Business Review Meetings, weekly strategic sales meetings, management meetings, and other meetings as required/requested.
- Manage/direct all advertising, public relations, and promotional activities.
- Establish effective working relationships and communication bridges with various professional organizations as well as those within the same cluster group.
- Respond to all Requests for Proposals (RFP), Requests for Information (RFI) and Request for Quotes (RFQ) as needed.
- Maintain proper marketing collateral and sales kits for customer distribution.
- View daily inventory screens and availability to properly qualify needs for group base sales strategies.
- Qualify and book group rooms for business and social events.
- Represent Hotels in various training, meetings, exhibitions, etc., where appropriate.
- Conducts daily sales calls and arrange site tours of the hotel as needed.
- Able to supports hotels service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.
- Make pricing strategy recommendations; establish group rate parameters; monitor turndowns and group selling strategies.
- Develop strong relationships with on property front office team to ensure working in unity and always striving to achieve the same goals of guest satisfaction.
REQUIRED SKILLS AND ABILITY
- Extensive knowledge of sales skills.
- Ability to effectively communicate in oral or written form to internal and external constituents.
- Ability to assess /evaluate employee’s performance fairly.
- Extensive knowledge of revenue management.
- Knowledge of hotels and competitive markets.
- Ability to analyze data and establish appropriate action plans.
- Desire to participate as part of a team.
- Ability to use computer programs desirable (Microsoft Office, Delphi, Salesforce).
- Previous experience with PMS systems (OnQ, Opera, Fosse, Lightspeed, Chorum, Choice Advantage) strongly preferred.
This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time.
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Cell phone reimbursement
- Dental insurance
- Health insurance
- Paid time off
- Paid training
- Vision insurance
Schedule:
- Monday to Friday
Supplemental Pay:
- Bonus pay
Experience:
- Sales Strategy & Development Managers: 1 year (Preferred)
Willingness to travel:
- 25% (Preferred)
Work Location: One location
