Assist Health Group
Medical Customer Service and Scheduling
Are you looking for a rewarding career with a growing company?
Assist Health Group is looking for an energetic individual to join its scheduling and patient coordinator team. This is a work from home/remote position
As a Patient Advocate in our Customer Service team, you will :
1) Be the first point of contact for potential customers inquiring about the services our program offers.
2) be responsible to field incoming calls from new and existing customers. Answering their queries and providing the highest level of customer service.
You would be a great fit if you have
1) Experience in a role that requires a high level of customer interaction, specially on the phone
2) Experience working in the medical field, specially if its gastroenterology or diagnostic imaging.
3) Fluent in spanish
About Assist Health Group and the position
The Assist Health Group helps thousands of uninsured individuals schedule their medical services like diagnostic imaging and labs affordably. As a part of our scheduling team, you will be directly helping our customers in their time of need. Come join us in our mission to change healthcare.
We believe that every employee should have a good work life balance and guaranteed hours. We have no overtime, nights and weekends and a paid time off policy as well as a fixed 40 hour schedule.
This is a full-time Remote/Work-From-Home position. You will be eligible for benefits, PTO and annual bonuses. Hours are Monday-Friday 8-5
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Job Type: Full-time
Pay: $13.50 – $15.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
Supplemental Pay:
- Bonus pay
Application Question(s):
- Please describe your experience with inbound calls?
Education:
- Associate (Preferred)
Experience:
- Inbound Calls: 3 years (Preferred)
Language:
- Spanish (Preferred)
Work Location: Remote
