ASAP Solutions, and ACS company, is seeking an Information Technology Operations Manager for a 100% remote client. If interested, please submit your resume through Indeed for immediate consideration. Our client does not sponsor visas thus only U.S. Citizens and Permanent Residents can be considered.
The IT Operations Manager reports to the Executive Vice President of Operations and is responsible for a rapid and effective response to platform infrastructure and cloud service disruptions and issues. You will mentor, build, and lead a team of IT professionals responsible for the roles of monitoring, troubleshooting and supporting our production infrastructure, cloud platforms and service applications.
You will also be responsible for the processes, communication, documentation, execution and management of platforms and tools which the company relies on to conduct business. You will work with the Production Development and Infrastructure teams to ensure that the platforms deployed are well documented, monitored, maintained and that tools, skills, and personnel are available to troubleshoot and resolve issues.
Must have a deep understanding of company platforms, tools, and technologies, as well as how those are deployed globally to support our customers. This position requires demonstrated team leadership, efficiency in planning and execution, partner and client interaction, process creation and implementation, multi-tasking, and extreme attention to detail.
Reporting to this position are Network Operations Center engineers and Platform Support engineers. This position works closely with members of Infrastructure, Development, Tier 3 engineering, and Release Management.
Job Type: Full-time
Pay: $110,000.00 – $120,000.00 per year
Work Location: Remote