Arthur J. Gallagher & Co Looking for Account Manager at Marlton, NJ, United States of America Full Time

Supports the administration of pooled self-insurance pools by performing the following duties.

Supports efforts with staff and outside vendors in order to deliver timely, efficient, and professional client services to pools and their members.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:

• Assist the Program Director in the gathering of items and information for the monthly Executive Committee JIF agenda packets.
• Prepare advertising notices, arrange facilities, review draft agendas, the completion of any follow up items and review accuracy of Executive Committee meeting minutes prepared by the Recording Secretary.
• Review, approve, and maintain the JIF Reimbursement Programs including the Optional Safety Budget, Safety Incentive Program, Wellness Incentive Program, and EPL/Technology Risk Management Program.
• Verify arrangements for Joint Insurance Fund sub-committee meetings including meeting logistics and facilities.
• Review draft subcommittee agenda packets for content and format prior to review by the Program Director or Senior Program Administrator.
• Attend subcommittee meetings as directed by the Program Director or Senior Program Administrator.
• Manage follow-up lists and oversee the completion of subcommittee meeting minutes in a timely manner, the completion of outstanding items generated as a result of the sub-committee meetings, or special projects using checklists to monitor outstanding items.
• Research issues as directed by the Program Director or Senior Program Administrator and coordinate the implementation of policies and or programs adopted by Executive Committee.
• Assist in the planning and coordinate assigned special events and meetings including annual Fund Dinner Meetings, Safety Kickoff Breakfasts, Joint Insurance Fund Retreats and other conferences or conventions.
• Assist in arranging the Annual Elected Officials training and bi-annual Police Management & Managers & Supervisor’s training seminars including seminar logistics and facilities.
• Provide support during the annual renewal process including but not limited to the initial preparation and of all professional contracts.
• Assist in the preparation of draft bid specifications for service providers and other services sought by the Joint Insurance Funds.
• Support the Program Director and Senior Program Administrator with the Annual Reorganization of the Joint Insurance Funds including preparation of the Resolutions, and other documents related to the Annual Reorganization of the Fund.
• Oversee the municipal administrative office staff to efficiently use office facilities, supplies and equipment.
• Coordinate efforts with Fund Professionals and outside vendors in order to deliver timely, efficient, and professional client services to pools and their members as directed by the Program Director and Senior Program Administrator
• Coordinate purchases and supervise services for same as authorized by the Joint Insurance Funds.
• Prepare draft regulatory filings in order to assure that programs are operating in compliance with applicable Statutes, Administrative Codes, Bylaws, and Plans of Risk Management. As necessary, supports the Program Director or Senior Program Administrator in dealings with regulatory agencies, (Department of Banking and Insurance ( DOBI ) and Department of Community Affairs ( DCA ) and cooperate with requests for information and documents requested by same.
• Cooperate with DOBI and DCA during periodic financial examinations and compliance audits of the Fund. Have all records available for review and respond to requests for additional information.
• Assist in the maintenance of all Fund records, documents, and information for current Fund year and maintain archival retrieval system for out-year Fund records. Maintain all Joint Insurance Fund membership documents including Indemnity and Trust agreements.
• Monitor expiration of members’ three year membership in the Joint Insurance Fund on behalf of the Program Director or Senior Program Administrator.
• Attend client governing body meetings, departmental meetings, safety meetings, etc. as directed by the Program Director or Senior Program Administrator.
• Respond to members’ requests for assistance in all areas including safety and claims issues. Coordinate response with Program Director or Senior Program Administrator, Fund Professionals or individual vendors as circumstances dictate.
• Assist Risk Management Consultants in understanding/providing Joint Insurance Fund Programs to members or to address member service issues.
• As directed, assist with the marketing of the Joint Insurance Fund programs in accordance with a plan established by the Fund. Respond to prospective members’ requests for information about the Fund. Assist in the creation of media presentations to articulate and motivate prospects to join or form Joint Insurance Funds. As directed, assist in the processing of applications for admission and coordinate or assist in the collection of data. Complete all regulatory requirements for admission of new members to the program.
• Assist in the development and implementation of new programs and cultivate the membership of existing programs through attendance at seminars, trade shows, and professional association meetings.
• Assist in the development, ongoing maintenance, and revisions of resources designed to assist members in fulfilling their responsibilities in the area of claim coordinator activities, safety coordinator activities, wellness coordinator activities, etc.
• Maintain the Joint Insurance Funds’ membership in professional organizations dedicated to the management of public entity risk management and/or insurance, safety, and claims management.
• Performs all other duties as assigned by the Program Director or Senior Program Administrator in order to assist them in the fulfillment of their duties and responsibilities.

QUALIFICATION REQUIREMENTS:

Four-year college or university program certificate; three to five years related experience and/or training; or equivalent combination of education and experience.

Ability to read and understand common technical journals, financial reports and legal documents. Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. Ability to write articles for publications that conform to prescribed style and format. Ability to effectively present information to top management.

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Ability to work with mathematical concepts such as probability and statistical inference. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.

Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

Personal Computer skills, including knowledge of Microsoft Office (Word, Excel, Powerpoint, Outlook).

While performing the duties of this job, the employee is regularly required to sit; use hands and tools, or controls, and talk or hear. The employee frequently is required to reach with hands and arms. The employee is occasionally required to stand; walk; and stoop, kneel, crouch, or crawl.

The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

The noise level in the work environment is usually moderate.

Required:

• Bachelors degree plus 3 or more years client coordination and/or claims management experience -or-High School diploma/GED with 8 or more years client coordination and/or claims management experience
• Appropriately licensed and/or certified
• Able and willing to travel approximately 25% of the time, or less
• Working knowledge of Microsoft Windows applications and MS Office

Work Traits:

• Excellent verbal and written communication skills
• Critical thinking and good judgment to quickly determine and prioritize key issues
• Meeting facilitation skills – able to professionally conduct large group meetings

U.S. Eligibility Requirements:

• Interested candidates must submit an application and resume/CV online to be considered
• Are you 18 years of age or older or can you demonstrate legal capacity to enter a contract
• Must be willing to submit to a background investigation; any offer of employment is conditioned upon the successful completion of a background investigation
• Must have unrestricted work authorization to work in the United States. For U.S. employment opportunities, Gallagher hires U.S. citizens, permanent residents, asylees, refugees, and temporary residents. Temporary residence does not include those with non-immigrant work authorization (F, J, H or L visas), such as students in practical training status. Exceptions to these requirements will be determined based on shortage of qualified candidates with a particular skill. Gallagher will require proof of work authorization
• Must be willing to execute Gallagher’s Employee Agreement or Confidentiality and Non-Disclosure Agreement which requires, among other things, post-employment obligations relating to non-solicitation, confidentiality and non-disclosure

Gallagher offers competitive salaries and benefits, including: medical/dental/vision plans, life and accident insurance, 401(K), employee stock purchase plan, educational expense reimbursement, employee assistance program, flexible work hours (availability varies by office and job function) training programs, matching gift program, and more.

Gallagher believes that all persons are entitled to equal employment opportunity and does not discriminate against nor favor any applicant because of race, sex, color, disability, national origin, religion, creed, age, marital status, citizenship, veteran status, gender, gender identity/expression, actual or perceived sexual orientation, or any other protected characteristic. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant with a disability, unless the accommodation would impose an undue hardship on the operation of our business.