Art of Drawers
Company Overview:
Art of Drawers creates joyful, inspirational experiences for our clients through custom crafted pull-out drawers in cabinets. By designing and installing pull-out drawers and other organizational solutions, we give our customers more space, more organization, and frustration-free access to the items they use every day. Each masterpiece is designed to deliver aesthetically beautiful living spaces in any room of the home. We achieve this by seamlessly merging the worlds of design and utility to give a masterpiece that is custom tailored to suit the customer’s needs and desires.
Marketing and Sales Coordinator Position Overview:
The Marketing and Sales Coordinator position works closely with our Marketing Manager and other Art of Drawers team members to ensure customers get the best experience possible, and the office runs smoothly.
Key Duties and Responsibilities:
- Schedule design appointments and communicate with designers as needed for cancellations and rescheduling company leads
- Monitor call log and return phone calls that come in after business hours
- Make outbound calls based on Sales Lead Callbacks Report, Future Callbacks Report, and manage ROI Report
- Perform and log customer communication accurately
- Answer inbound calls, handle and transfer appropriately
- Monitor text messages and Live Chat through Call Tracking Metrics
- Monitor incoming web leads and make contact to schedule design appointments
- Purchase and activate new phone numbers in CTM as needed
- Troubleshoot phones if systems go down, communicate with CTM support
- Keep inventory of office supplies and branded materials for designer kits and order more as needed
- Maintain and update advertiser and vendor contact information, keeping an updated list of current, potential future, and declined advertisers
- Proofread advertisers’ copy and adjust or approve accordingly
- Record and adjust projected marketing costs to Canvas (CRM) upon receipt of invoice
- Make sure marketing invoices are paid on time
- Maintain a clean and organized AoD google drive
- Respond to social media leads in a timely manner
The ideal candidate will have:
Associate’s degree or equivalent experience preferred
Entrepreneurial attitude
High attention to detail
Ability to problem solve and thrive in a fast-paced environment
Strong organizational and time management skills
Excellent listener and communicator
Proficient in Email, CRM’s, ERP and various organizational technologies
Compensation:
This is an hourly position that pays $15/hr plus appointment booking bonus
If you care about people, desire to work with an awesome team, and find great satisfaction in improving the clarity and accuracy of details, please reach out to us. We would love to connect with you.
Job Type: Part/ Full-time
Pay: $15.00 per hour plus bonus
Job Types: Full-time, Part-time
Pay: From $15.00 per hour
Schedule:
- Monday to Friday
Supplemental Pay:
- Bonus pay
Application Question(s):
- Are you willing to make and receive telephone calls with customers to set up design consultations, speaking clearly and documenting your contact?
Education:
- Associate (Preferred)
Experience:
- Office: 1 year (Preferred)
- Customer service: 1 year (Preferred)
Work Location: One location
