Alera Group
At Haylor, Freyer & Coon, we believe that talented, caring people make all the difference. HF&C is a Top 100 Insurance Agency, recognized as Best Place to Work on a National, State and Local level. We have recently expanded to a state of the art office in downtown Syracuse.
HF&C offers an outstanding compensation package and a complete benefit package, highlighted by medical and life insurance, short and long term disability, wellness programs, 401(K) retirement plan, generous paid time off package, opportunities to be involved in community based charitable work projects and flexible work environment.
An Account Manager in the Manufactured Housing Division is a unique role responsible for the day to day client service activities for an assigned book of business. Rates commercial lines policies according to carrier filings and program underwriting guidelines; provides coverage recommendations to clients; markets and negotiates with carriers on the behalf or our client; supports Risk Management Advisors in their sales efforts, and supports the objectives of the business unit.
Client Service:
- Handle assigned book of client service requests and all activities involved with procuring, endorsing and renewing insurance coverages
- Be proactive and anticipate the needs of the client and the Risk Management Advisor while providing exceptional and distinctive service
- Exhibit comprehensive insurance knowledge including commercial lines coverages and forms to recommend coverage
- Participate in special assignments as requested by management
- Seize opportunities for account rounding and cross selling
- Occasionally participate in client meetings as well as Manufactured Housing industry functions
Technical:
- Demonstrate efficient use of our client management systems resulting in compliance with minimum service level standards
- Timely and accurate management of client correspondence
- Knowledge of commercial lines coverages and rating concepts
- Meet and maintain service level standards and uphold quality system procedures
- Seize development opportunities to further personal and professional development
- Support team by building strong relationships and sharing knowledge and useful techniques
- Committed to process improvement
Marketing & Negotiating:
- Maintain knowledge of markets and carrier appetites
Personal Attributes:
- Strong verbal and written communication skills
- Mathematical aptitude
- Ability to multi-task and prioritize
- Demonstrate attention to detail and accuracy
- High proficiency with Microsoft Office (Excel, Word, etc.)
- Be a self-starter taking initiative in professional development
- P ossess strong relationship building skills
- Lead by example with a positive attitude
- Commercial Lines rating, underwriting and/or account management experience
- College degree and/or two years’ prior work experience in agency or carrier environment (preferred)
- Property & Casualty License (preferred)
- Proficient with Microsoft Office (Word, Excel and Outlook)
.This position is a hybrid opportunity
We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
If you’re a California resident, please read the California Consumer Privacy Act prior to applying.
