A & P! and Co. Looking for At&t Customer Service Associate at Detroit, MI

  • Anywhere

A & P! and Co.

No experience necessary to apply. Paid training is provided. Career-driven candidate is wanted for an Entry-level Management opening now available within our Customer Service Team. A confident, hardworking individual will be selected to ensure our customers always receive the best buying experience possible.

Ideal candidate possesses natural leadership qualities with a general concept of management practices. A readiness to learn the latest industry trends and techniques– is considered a must.

  • Conduct day-to-day customer service procedures, policies and strategies with a sense of urgency.
  • Kindly greet all customers.
  • Thoughtfully drive sales through customer engagement, suggestive selling and sharing product knowledge.
  • De-escalate potential customer or employee issues and rapidly report matter to Management.
  • Frequently set customer satisfaction goals with Team Members.
  • Preserve accurate, detailed records of customer service activities and discussions.
  • Gauge sales statistics and prepare detailed reports on your findings.
  • Support Management with hiring and training new Team Members.
  • Remain in the know on the latest industry trends.

Bonus Points…

  • Some college coursework
  • Experience in sales or customer service position
  • Proficiency with computers; tech savvy

Job Type: Full-time

Pay: $5,499.00 – $5,599.00 per month

Schedule:

  • 8 hour shift
  • Monday to Friday
  • Weekend availability

Work Location: One location

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