626 Holdings LLC
Account Manager–
Reports to: Director of Account Management
Summary/ Objectives
Execute sales strategy, initiate contact with existing and potential customers, identify needs of the potential customer and pitch the appropriate products to them.
Essential Responsibilities
1. Supervise, dispatch and coordinate the tasks of field service engineers and imaging centers.
2. Effectively coordinate and schedule field technical services activities and resources to ensure customer expectations and commitments are met.
3. Provide support to customers for emergency situations and communicate with emergency dispatch when necessary.
4. Serve as the main point of contact for all service customers and ensure that expectations are met.
5. Make sure all service requests and dispatches are well documented, coordinated and prioritized and organized for review and follow up when necessary.
6. Develop work schedules according to workloads.
7. Update and maintain all call handlings and special service process documentation and follow processes to maintain quality completion of work.
Competencies
1. Business Acumen.
2. Communication Proficiency.
3. Driven and Motivated.
4. Thoroughness.
5. Self-starter.
6. High sense of urgency.
7. Team Player
8. Energetic
9. Proficient interpersonal skills
Supervisory Responsibility
No supervisor responsibilities.
Work Environment
This job operates in a professional office setting and will routinely require to use standard equipment such as a phones, computers, copiers, filing cabinets and fax machines.
Physical Demands
The physical requirements that are essential to perform this job are to talk and to hear. It will also be required by the employee to frequently stand; walk, lift up to 25 Lbs., to use hands to handle or feel; and reach with hands and arms.
Travel
No travel is needed for this position.
Education and Experience
· High School Diploma or GED Required
· Sales Experience Preferred
· Some College or Degree Preferred
626 Holdings, LLC and 626 AWI, LLC provides employment opportunities to all individuals regardless of race, color, age, religion, sex (including pregnancy and gender identity), national origin, sexual orientation, marital status, disability or genetic information.
Please note that this job description is not a complete and comprehensive list of duties and responsibilities that are required of the employee. A responsibility or duties can or will change at any time with or without notice.
Job Type: Full-time
Pay: $42,500.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
Schedule:
- 8 hour shift
- Weekend availability
Supplemental Pay:
- Bonus pay
Work Location: Remote
