Insight Enterprises, Inc.
Requisition Number: 87222
The Mailroom Associate is responsible for performing all mailroom and ancillary functions such as processing inbound/outbound mail, parcel shipments; including domestically and worldwide. Incumbents will perform mailroom duties in a timely manor to meet SLAs consistently and will identify and taking the initiative to resolve problems common to the position. This position will report to the Sr Mgr Facilities.
WORK PERFORMED
The requirements listed below are representative of the knowledge, skill, and / or ability required. Some job functions are campus specific and may not be applicable to all teammates. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Shipping and Receiving
- Processes all inbound and outbound overnight shipments throughout the campus. Receives, logs, and delivers, and tracks all incoming UPS, FedEx and courier packages daily.
- Manages the daily, weekly, and monthly schedule of global campus to campus packets and remote teammate packets.
- Manages and maintains online UPS shipping access and removal.
USPS / Interoffice Mail
- Responsible for distribution of all packages and deliveries processed through the mailroom.
- Open, stamp, sort, and deliver all US mail as according to policy.
- Process all outgoing mail which includes weighing and applying the appropriate postage and deliver to the Post Office
- Order shipping supplies through Pitney Bowes, UPS, and USPS.
- Filter out incoming checks for Accounts Receivable.
Mail Room Services Support
- Procure, dispense and maintain office supply inventory. Maintain stationery inventory.
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Assist customers/clients during campus site visits.
- Transport mail between facilities – if applicable.
- Provide Iron Mountain off-site records assistance.
- Provide company business card assistance.
- Administer UPS Campus Ship process.
Receptionist
- Provide back up to switchboard receptionist position as needed.
Facilities
- Provide back up to Facility Technician I position as needed.
Other departmental functions and projects as directed / required by management.
KNOWLEDGE, SKILLS, AND ABILITIES
- Working knowledge in the operation of high speed mailing equipment
- Excellent organizational, verbal / written communication, and customer service skills
- Computer literate with working knowledge Microsoft Excel, Word and Outlook
- Customer service focused
- Ability to work well with others
- Ability to coordinate mail room activities
- Applicant must have a valid driver’s license and an excellent driving record (not to exceed three (3) moving violations and / or accidents in the past three (3) years)
- Must be able to lift / move materials of 50+ lbs.
EDUCATIONAL REQUIREMENTS
Education and/or Experience:
High school diploma or general education degree (GED) and at least one (1) year of previous mail room experience.
PHYSICAL DEMANDS
The physical demands of the position are those of a Teammate in an office environment working with phones, computers and standard office equipment. Physical requirements include the lifting of up to 50 lbs. Reasonable accommodations can be made to enable individuals with disabilities to perform this job.
WORKING CONDITIONS
The work environment characteristics described here are representative of those an employee usually encounters while performing this job. Reasonable accommodations can be made to enable individuals with disabilities to perform the essential functions.
- Moderate noise (i.e. business office with computers and printers, light traffic)
- Ability to work at a computer terminal
The position described above provides a summary of some the job duties required and what it would be like to work at Insight. For a comprehensive list of physical demands and work environment for this position, click here.
Today, every business is a technology business. Insight Enterprises, Inc. empowers organizations of all sizes with Insight Intelligent Technology Solutions™ and services to maximize the business value of IT. As a Fortune 500-ranked global provider of digital innovation, cloud/data center transformation, connected workforce, and supply chain optimization solutions and services, we help clients successfully manage their IT today while transforming for tomorrow. From IT strategy and design to implementation and management, our 11,000 teammates help clients innovate and optimize their operations to run smarter. Discover more at insight.com
- Founded in 1988 in Tempe, Arizona
- 11,000+ teammates in 19 countries providing Insight Intelligent Technology Solutions™ for organizations across the globe
- $8.3 billion in revenue in 2020
- Ranked #409 on the Fortune 500, #15 on the CRN Solution Provider 500, 2020 CRN Innovator of the Year Award
- 2020 Intel Innovation Partner of Year, 2020 Microsoft U.S. Partner of the Year and Worldwide Customer Experience Partner of the Year
- Ranked #7 on the 2021 Fortune World’s Most Admired Companies (Information Technology Services industry), #70 on the Fortune 100 Best Workplaces for Diversity, #296 on Forbes World’s Best Employers (#27 within IT), and #5 on the Phoenix Business Journal 2020 list of Best Places to Work
- Signatory of the United Nations (UN) Global Compact and Affiliate Member of the Responsible Business Alliance
Today’s talent leads tomorrow’s success. Learn about careers at Insight: jobs.insight.com.
Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.
Posting Notes: Chandler || Arizona (US-AZ) || United States (US) || OPS || None || US – Phoenix, AZ ||
