Pilot Freight Services
Pilot has the best employees in the transportation and logistics industry!
- Answer incoming calls and provide excellent customer service to all callers
- Monitor and respond to customer inquiries received through email
- Make outgoing calls to follow-up on shipment status, resolve issues and update customers
- Track, trace, enter and update shipments
- Assist and support Pilot stations and cartage agents
- Master outside customer applications
- Follow published procedures and work instructions for NCS accounts and bring modifications to management’s attention
- Perform other duties as assigned
SKILLS/COMPETENCIES:
- Excellent oral and written communication and problem-solving skills
- Technological aptitude using the internet and on-line tools
- Ability to multitask
- Excellent organizational skills with emphasis on detail
If you are interested in working with a talented, passionate and dedicated team of professionals in a rapidly growing industry, Pilot wants to hear from you!
Job Type: Full-time
