Micrologic Associates
Full-Time Permanent Position
Applicant must be customer service / technically oriented individual with an ability to learn product line quickly. Critical to this position is the ability to work with our clients in a timely manner; the ability to maintain calm in stressful situations; aptitude for, and interest in learning new technologies. Must have a neat appearance, be well organized, and can multitask.
Technical background and customer support experience required.
- Must be willing to travel across the US to scheduled installations.
- Ability to work flexible shifts and to adapt to changing work schedules.
- Proven field service experience.
- Must have basic computer and networking skills.
- Establish assistance by studying system requirements, completing the installation, and performing quality assurance tests.
- Produce timely and detailed service reports.
- Superb customer service, communication, and self-management skills
- Follow all company’s filed procedures and protocols.
- Duties include onsite technical and product support, diagnosis and repair of hardware, installation of peripherals.
- You must have an ability to instruct system users of all levels of computer skill sets.
- Must be willing to work independently and provide status reports to managers.
Benefits offered after 90 days of employment. (Vacation, Holiday + Health, Vision, Dental, Life Insurance,401k)
Job Type: Full-time
Pay: From $21.50 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
- Weekend availability
Supplemental Pay:
- Bonus pay
Application Question(s):
- Are you willing to travel nationwide for up to 5 days at a time?
Education:
- High school or equivalent (Preferred)
Experience:
- IT: 1 year (Preferred)
Work Location: On the road
