Micrologic Associates Looking for IT Field Installation Technician at Parsippany, NJ

  • Anywhere

Micrologic Associates

Full-Time Permanent Position

Applicant must be customer service / technically oriented individual with an ability to learn product line quickly. Critical to this position is the ability to work with our clients in a timely manner; the ability to maintain calm in stressful situations; aptitude for, and interest in learning new technologies. Must have a neat appearance, be well organized, and can multitask.

Technical background and customer support experience required.

  • Must be willing to travel across the US to scheduled installations.
  • Ability to work flexible shifts and to adapt to changing work schedules.
  • Proven field service experience.
  • Must have basic computer and networking skills.
  • Establish assistance by studying system requirements, completing the installation, and performing quality assurance tests.
  • Produce timely and detailed service reports.
  • Superb customer service, communication, and self-management skills
  • Follow all company’s filed procedures and protocols.
  • Duties include onsite technical and product support, diagnosis and repair of hardware, installation of peripherals.
  • You must have an ability to instruct system users of all levels of computer skill sets.
  • Must be willing to work independently and provide status reports to managers.

Benefits offered after 90 days of employment. (Vacation, Holiday + Health, Vision, Dental, Life Insurance,401k)

Job Type: Full-time

Pay: From $21.50 per hour

Benefits:

  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Referral program
  • Vision insurance

Schedule:

  • 8 hour shift
  • Monday to Friday
  • Weekend availability

Supplemental Pay:

  • Bonus pay

Application Question(s):

  • Are you willing to travel nationwide for up to 5 days at a time?

Education:

  • High school or equivalent (Preferred)

Experience:

  • IT: 1 year (Preferred)

Work Location: On the road

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